Impact of AI on E-Governance: A Special Reference to Academic Bank of Credits

DOI

10.2991/978-2-38476-559-1_33How to use a DOI?

Keywords

AI awareness; E-Governance systems; Academic Bank of Credits(ABC); Academic Administration; student’s participation; NEP 2020; Davangere

Abstract

The study looks into how Artificial Intelligence(AI) can make the Academic Bank of Credits(ABC) platform more accessible, transparent and user-friendly for students studying in various graduate and post-graduate colleges across Davangere - including those in medical, dental and engineering programs (Dwivedi et al., 2021; OECD. 2021). The research is based on two key objectives. The first is to examine how AI tools can improve students experience with the ABC platform, especially by making it easier to use, more efficient in updating academic records in real time and smoother in handling credit transfers between institutions (Zawacki-Richter et al., 2019; Holmes et al., 2019). The second objective is to offer practical suggestions for improving how AI is used in the system. To do this, the study gathers and analyses feedback from students to understand what works and what needs to change. Insights focus on areas such as system security, ease of scaling and better student engagement. The findings show that AI technologies like smart data systems, interactive interfaces and automated responses can greatly improve how the ABC platform operates (Luckin et al., 2016). The study ends by offering thoughtful policy recommendations to help educators and decision-makers implement AI in ways that align with the National Education Policy(NEP) - 2020, ensuring the Academic Bank of Credits platform serves all students better now and in the future (Government of India, 2020).

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Pragathi Swamy
AU  - M. Vinay
PY  - 2026
DA  - 2026/04/19
TI  - Impact of AI on E-Governance: A Special Reference to Academic Bank of Credits
BT  - Proceedings of the Global Innovation and Technology Summit “AAROHAN 3.0”_HSS track (GITS-HSS 2025)
PB  - Atlantis Press
SP  - 507
EP  - 516
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-559-1_33
DO  - 10.2991/978-2-38476-559-1_33
ID  - Swamy2026
ER  -