How Can “Digital Humans” Become “Confidants”? -The Emotional Interaction Dilemma and Breakthrough Pathways of AI Virtual Digital Humans in Psychological Counseling for Primary and Secondary School Students
- DOI
- 10.2991/978-2-38476-593-5_51How to use a DOI?
- Keywords
- AI virtual digital human; psychological counseling in primary and secondary schools; emotional interaction; human-machine collaboration
- Abstract
AI virtual digital humans are increasingly used in school mental health education, yet challenges such as simplified expression, emotional detachment, and lack of trust persist. This study integrates affective computing, psychological contract, situated learning, and value-sensitive design theories. Using literature review and case analysis, it examines three core dilemmas—superficial emotional interaction, trust barriers, and insufficient contextual adaptability—and proposes breakthrough pathways: shifting from recognition to empathy, building continuous and personalized trust, and establishing human-machine collaboration.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yimeng Lai AU - Jiaxue Xie PY - 2026 DA - 2026/06/30 TI - How Can “Digital Humans” Become “Confidants”? -The Emotional Interaction Dilemma and Breakthrough Pathways of AI Virtual Digital Humans in Psychological Counseling for Primary and Secondary School Students BT - Proceedings of the 2026 5th International Conference on Humanities, Wisdom Education and Service Management (HWESM 2026) PB - Atlantis Press SP - 470 EP - 477 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-593-5_51 DO - 10.2991/978-2-38476-593-5_51 ID - Lai2026 ER -