Quick and Accurate Fast Online Outpatient Registration System (Si Palin Ceria) Tuban District General Hospital

DOI

10.2991/assehr.k.200323.072How to use a DOI?

Keywords

innovation, government, public service, Si Palin Ceria, hospital

Abstract

Public service is a benchmark of the most visible performance of the government. The community can directly assess the performance of the government based on the service it receives. For this reason, the quality of public services in all ministries / institutions is a fundamental matter that must be immediately improved. Good and quality public services are citizens’ rights as well as the constitutional obligations of the state. The thought of public service innovation is inseparable from the still slow improvement of public quality as a manifestation of bureaucratic reform, while the ongoing process of bureaucratic reform is carried out by the Government that aspires to World Class Government (World Class Government) expected to be achieved in 2025 the public should ideally grow out of organizational culture, because it is expected to develop and sustainably encourage accelerating the improvement of the quality of public services.Public service innovation should reach a broader goal, which is to accelerate the improvement of the quality of public services. RSUD Tuban Regency issued Innovation with “Si Palin Ceria” application (Quick and Accurate Fast Online Outpatient Registration System), with this application patients can register from home for D-7 days until D-day service. Patients can go directly to a special window without queuing. This application has been bridging with the Population Administration Information System (SIAK) of the Population and Civil Registry Office of Tuban Regency and the Hospital Management Information System (SIMRS). Application is expected to facilitate the public in enjoying health services.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Moch. Amriza
AU  - Bintoro Wardiyanto
AU  - Antun Mardiyanta
PY  - 2020
DA  - 2020/03/25
TI  - Quick and Accurate Fast Online Outpatient Registration System (Si Palin Ceria) Tuban District General Hospital
BT  - Proceedings of the 4th International Conference on Arts Language and Culture (ICALC 2019)
PB  - Atlantis Press
SP  - 609
EP  - 619
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200323.072
DO  - 10.2991/assehr.k.200323.072
ID  - Amriza2020
ER  -