Proceedings of the International Conference on Advance Research in Social and Economic Science (ICARSE 2022)

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Revitalizing Disaster Communication: Improving Regional Management Websites for Effective Information Sharing

Authors
Puji Lestari1, *, Lita Yulita Fitriyani1, Sri Isworo Ediningsih1, Hanifah Putri Indrasmara1, Priyahita Garmadyuti Suryawijaya1
1Universitas Pembangunan Nasional “Veteran” Yogyakarta, Yogyakarta, Indonesia
*Corresponding author. Email: puji.lestari@upnyk.ac.id
Corresponding Author
Puji Lestari
Available Online 27 April 2023.
DOI
10.2991/978-2-38476-048-0_48How to use a DOI?
Keywords
balance scorecard; BPBD of Sleman Regency; Sleman Regency; Disaster communication; website
Abstract

The aim of this study was to evaluate the effectiveness of public information management on the Sleman Regency Regional Disaster Management Agency (BPBD) website in 2021, as the website received the lowest rating for not uploading news that the community needed. The study used mixed methods research, collecting quantitative data through questionnaire analysis and qualitative data through interviews with BPBD managers and the community. The study utilized the Balanced Scorecard method with perspective indicators of internal processes, growth and learning, and customers. The results showed that the management of public information on the BPBD Sleman website needs improvement in the internal processes perspective, while growth and learning and customers perspectives were effective. The study’s implications suggest that the BPBD Sleman website needs better management to increase its effectiveness in disseminating disaster information to the community.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Advance Research in Social and Economic Science (ICARSE 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
27 April 2023
ISBN
10.2991/978-2-38476-048-0_48
ISSN
2352-5398
DOI
10.2991/978-2-38476-048-0_48How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Puji Lestari
AU  - Lita Yulita Fitriyani
AU  - Sri Isworo Ediningsih
AU  - Hanifah Putri Indrasmara
AU  - Priyahita Garmadyuti Suryawijaya
PY  - 2023
DA  - 2023/04/27
TI  - Revitalizing Disaster Communication: Improving Regional Management Websites for Effective Information Sharing
BT  - Proceedings of the International Conference on Advance Research in Social and Economic Science (ICARSE 2022)
PB  - Atlantis Press
SP  - 454
EP  - 467
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-048-0_48
DO  - 10.2991/978-2-38476-048-0_48
ID  - Lestari2023
ER  -