Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)

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Improvement Strategy to Increase Village Administrator Quality of Work

Authors
Nisha Faradilla Sofiani1, *, Metha Djuwita Supriatna1
1Apparatus Human Resource Management Study Program, Politeknik STIA LAN Bandung, Bandung, Indonesia
*Corresponding author. Email: nishasofiani@poltek.stialanbandung.ac.id
Corresponding Author
Nisha Faradilla Sofiani
Available Online 29 September 2023.
DOI
10.2991/978-2-38476-104-3_15How to use a DOI?
Keywords
Village Administrators; Village Government; Work Quality; Work Discipline; Productivity
Abstract

Village administrators play an important role in community service, particularly in village government administration and service delivery to the local village community. As a result, village administrators must have qualified abilities and skills in order to provide services. In practice, however, there are still issues. According to the findings of interviews and observations, the quality of work performed by village administrators remains unsatisfactory. As a result, the purpose of this study is to identify the source of a problem related to the quality of work performed by village administrators in Cisondari Village and to recommend solutions. This study, which takes a qualitative approach, has used the interview method. According to the findings of the analysis, the factors that contributed to the quality of village administrators’ work were related to village administrators’ discipline. The lack of work discipline displayed by village administrators has an impact on both community satisfaction with the services provided and the quality of work results. The solution is to create a Standard Operating Procedure (SOP) document for Discipline of Village Administrators.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 September 2023
ISBN
10.2991/978-2-38476-104-3_15
ISSN
2352-5398
DOI
10.2991/978-2-38476-104-3_15How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Nisha Faradilla Sofiani
AU  - Metha Djuwita Supriatna
PY  - 2023
DA  - 2023/09/29
TI  - Improvement Strategy to Increase Village Administrator Quality of Work
BT  - Proceedings of the  Fourth International Conference on Administrative Science (ICAS 2022)
PB  - Atlantis Press
SP  - 137
EP  - 143
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-104-3_15
DO  - 10.2991/978-2-38476-104-3_15
ID  - Sofiani2023
ER  -