Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)
57 articles
Proceedings Article
The Implementation of Royal Rebel Loyalty Program in Improving Mad for Makeup Sales
Putri Pratiwi Alianti, Susi Susanti Tindaon
Mad For Makeup is one of the cosmetic local brands from Indonesia. Mad For Makeup utilizes loyalty programs as one of the strategies implemented for selling products. This program is called Royal Rebel Program and can be used to sell the products they own. This research was conducted to find out how...
Proceedings Article
Cimanggung Open Junior High School as Collaboration-Based Education in Cilembu Village Sumedang
Ely Sufianti, Cintantya Andhita Dara Kirana, Abdul Rahman, Cacas Cahyadi, Yulia Rahmi, Wildan Sundari
The education level in Indonesia does still not meet the expectancy, because there are still Indonesian people who have not been able to get access to education. The 12-year compulsory study policy becomes a trigger for various efforts to be implemented to achieve it. To overcome this problem, some efforts...
Proceedings Article
Evaluation of Eazy Passport Service Implementation in an Effort to Improve Public Service During the Covid-19 Pandemic in Sukabumi Immigration Office Class II Non Immigration Checkpoint
Ade Fahrudin, Asep Wianto
This study focuses and focuses attention on the Evaluation of the Implementation of the Eazy Passport Service in Efforts to Improve Public Services during the Covid-19 Pandemic Period at the Class II Immigration Office Non-Immigration Checkpoint Sukabumi through the aspects of input, process, output...
Proceedings Article
Counselors’ Essential Experiences with Victims of Child Abuse
A Guide to a Client-Driven Counseling
Ainna Shariz E. Comia, Kristian Widya Wicaksono
This paper discussed the Jaringan Relawan Independen (JaRi) Foundation counselor’s experience in dealing with cases of child victims of domestic violence in Kota Bandung. The study sees cases of violence against children as a traumatic phenomenon. It aims to describe the significance of JaRi Foundation...
Proceedings Article
Analysis of the Governance of One Data Indonesia (SDI) at the Communication and Information Office of Sukabumi City
Dicky Faizal Rachmat, Deddy Mulyadi, Sait Abdullah, Septiana Dwi Putrianti, Rita Nurliawati
Presidential Regulation Number 39 of 2019 concerning One Data Indonesia (SDI) mandates the openness and transparency of government data that is accurate, up-to-date, integrated, easily accessible and accountable. However, currently SDI management is not running optimally. This can be seen from sectoral...
Proceedings Article
Product Testing Model on Prospective Users of Bliin Application
Ervina Islamiati, Susi Susanti Tindaon
Many Businesses are declining because of COVID-19. One of the impacts of the PSBB is the closure of traditional markets in several areas. Seeing the problems that occur, people are afraid to make direct contact. PT. Digital Inovasi Bersama has issued a product in the form of an application called BLiin....
Proceedings Article
Collaboration Model of Masagi Bersih Program in Supporting the Village Sustainable Development (Study Case: Ciburial Village, Cimenyan District, Bandung Regency, West Java)
Hapsari Kharisma Maharani, Rodlial Ramdhan Tackbir Abubakar, Ely Sufianti, Ati Rahmawati
The Village Sustainable Development is not only carried out by the government, but it takes many parties to participate likewise Ciburial Village does. The Masagi Bersih Program was executed collaboratively by The Village Government together with local entrepreneurs in it. This environment-oriented program...
Proceedings Article
Reactualization of Local Value of Sundanese in Strengthening Self-Governing Community of Village Government
Joni Dawud, Deni Fauzi Ramdani, Rofi’ Ramadhona Iyoega, Asep Miftahudin, Thalita Puspa Paramitha, Widaningsih
The village government has a more sovereign position and more prominent roles in managing their affairs since its position places it as a hybrid organization between a self-governing community and local self-government. It is essential to re-actualize local values to strengthen the community, which also...
Proceedings Article
Efforts to Introduce Occupational Health and Safety Culture to MSMEs in Tenjolaya Village
Rio Daniel Imanuel Sianturi, Rani Ratnadewati, Keysa Najelista Wiraksa, Fandi Ahmad
Human resources can be an indicator of the competitive advantage of the organization because each individual tries to provide optimal work results. However, this often becomes difficult to achieve due to accidents at work. This can occur due to the absence of employee awareness of the importance of work...
Proceedings Article
Strategy of Population Administration Services in Bojongloa Kaler District During Covid-19 Pandemic
Salsabila Azzahra, Reni Wijayanti
This study was conducted to determine strategic priorities in the administration of population administration services carried out by the Bojongloa Kaler Districts at Bandung City during the Covid-19 Pandemic. Prior to the Covid-19 pandemic conditions, services were running very well, direct communication...
Proceedings Article
Critical Success Factors Merit Implementation of Civil Service Management in Indonesia
Septiana Dwiputrianti, Endang Wirjatmi Tri Lestari, Wahyu Sutiyono, Caesar Octoviandy Purba
Law Number 5 of 2014 concerning the State Civil Apparatus (ASN) mandates implementing the ASN management merit system in all government agencies at the central and regional levels. This law supports the priority program of the Government of the Republic of Indonesia in creating superior human resources...
Proceedings Article
How is the Role of Tax Understanding on Tax Compliance of Local Public Official?
Abdul Rahman, Yesi Hendriani Supartoyo, Rulinawati, Joni Dawud, Ricky Adiputranto
Compliance of taxpayer, usually, works well because it is based on tax understanding. The study explores the role of tax understanding of local public officials toward their tax compliance. By using quantitative method with Pearson correlation test, ANOVA, t test, and F test, this study highlighted the...
Proceedings Article
Distribution Model of Social Assistance
Case Study: Village of Sekeloa, Coblong Subdistrict, Bandung City
Lia Gantini, Teni Listiani, Abdul Rahman, Hendrikus T. Gedeona, Muhammad Nur Afandi
Social assistance distribution is a form of government empathy to help the underprivileged lead a more dignified life and aims to improve economic performance and community well-being in accordance with the mandated ones. This study aims to examine the obstacles and efforts to distribute social welfare...
Proceedings Article
Improvement Strategy to Increase Village Administrator Quality of Work
Nisha Faradilla Sofiani, Metha Djuwita Supriatna
Village administrators play an important role in community service, particularly in village government administration and service delivery to the local village community. As a result, village administrators must have qualified abilities and skills in order to provide services. In practice, however, there...
Proceedings Article
Implementation of the Cashless Government System in Ministry of Religious Ciamis
Dasep S. Hidayat
This research aimed to analyze implementation cashless government system at Ministry of Religious Ciamis Office to modernize the transaction of the state budget for transparent and accountable bureaucracy. The cashless government system is considered as part of public innovation to encourage public sector...
Proceedings Article
Digital Governance Strategy to Realize Adaptive, Agile, and Fluid Government in the Provincial Government of West Java
Endah Mustika Ramdani, Rodlial Ramdhan Tackbir Abubakar, Rike Anggun Artisa, Chiquita Puspa Annisa Dewi
The Industrial Revolution 4.0 with technological advances has disrupted various strategic environments in human life. Likewise, governance must reposition itself so as not to be out of date in responding to public demands. This study aims to analyze the digital government strategy carried out by the...
Proceedings Article
The Whole of Government Approach
Initial Lessons Village Recognition of Past Program in Indonesia
Dwi Kristanti, Hartuti Purnaweni, Ida Hayu Dwimawanti, Teguh Yuwono
The basic premise of Whole of Government (WoG) is that the government should provide a one-stop solution when serving citizens. The Village Recognition Past Learning Program (RPL) was launched by the Ministry of Villages PDTT in collaboration with the Ministry of Education and Culture through Universities...
Proceedings Article
An Implementation on the Innovation of SIMAP License Program in Palopo City
Satria Eka Tri Laksana, Hasniati, Muhammad Yunus
The performance of public services has a very large influence on the quality of people's lives, therefore building a good public service management system is a must for regions to improve the welfare of their people. The government as the leading sector functions as the highest policy-making actor...
Proceedings Article
Analysis of the Effectiveness of the Implementation of E-Bupot 23/26 to Improve Taxpayer Compliance (Case Study at PT Surya Energy Anugerah Lestari 2020–2021)
Irawati, Agus Subagiyo, Nadiah Abidin, Yuniati
E-Bupot 23/26 is a web-based application published to facilitate tax administration, especially for tax with holders, where by using this application their job in fulfilling their tax obligations becomes simpler, easier, and more efficient. PT Surya Energy Anugerah Lestari as a tax withholder is a service...
Proceedings Article
Implementation of the Post-Covid 19 Pandemic Extreme Poverty Alleviation Program in Kebumen District
Dian Maysaroh, Ono Taryono, Ely Sufianti, Rofi’ Ramadhona Iyoega
Poverty is a complex and multidimensional problem which from year to year becomes a local, national and even global issue, thus attracting the attention of many parties, especially stakeholders in the Kebumen Regency area. Based on BPS data, the number of ruins in Kebumen Regency in 2021 will increase...
Proceedings Article
The Role of Green Marketing Through Brand Image to Increase Interest to Buy Gen Y in Love Beauty and Planet Products
Nurul Izzah Choirunnisa, Nanda Ravenska
Environmental sustainability is currently one of the important highlights that must be considered by every company that produces consumer goods, generation Y is a generation with productive age, and generation Y in Bekasi City is quite dominant. This study aims to (1) analyze how the influence of green...
Proceedings Article
Digital-Based Talent Management in Public Sector: A Case from the West Java Provincial Government
Nurhakim Ramdani Fauzian
The previous studies have indicated that empirical research on talent management in public sector organizations are still lack compared to the private sector. To fill this gap, we conducted this empirical study to examine talent management practices in the public sector through case studies on the implementation...
Proceedings Article
Forecasting for Optimizing New Product Inventory at Nayara Company
Annisa, Pepi Zulvia
Inventories that increase the cost of storage and maintenance also increase the potential for decreasing the quality of raw materials, reducing company profits. However, if there is too little inventory, it will affect profits and the Company will fail to optimize production. Nayara company has problems...
Proceedings Article
Implementation of the Village Financial Supervision Program at Cianjur District
Hadi Supriatna, Deddy Mulyadi, Abdul Rahman, Ely Sufianti, Septiana Dwi Putrianti
The Act Number 6 of 2014 about Village has consequences for allocating village finances through village funds to the Village Government. However, the large amount of financial allocation also creates a risk of fraud. The data from the Ministry of Home Affairs from 2016–2021, shows indications of a significant...
Proceedings Article
Institutional Model of Science Techno Park Local Governments in Indonesia
Siti Widharetno Mursalim, Nina Karlina, Entang Adhy Muhtar, Sawitri Budi Utami
Recent economic expansion is mainly attributable to scientific progress and technological advancement. Nevertheless, technology’s contribution to Indonesia’s economic growth remains insignificant. The National Medium-Term Development Plan identifies the development of Science Techno Park (STP) as one...
Proceedings Article
A Model for the Placement of Civil Servants in Administrative Positions Based on Meritocracy in the Garut District Government Environment
Krisna Murti, Sedarmayanti, Ely Sufianti, Teni Listiani, Nefi Aris Ambar Asmara
Civil Servants are the main actors driving the government bureaucracy in organizing government, development, and public service tasks. Civil servants must have the ability and expertise to translate the aspirations and needs of the community into service activities and programs. The management of the...
Proceedings Article
Service Triangle Model to Improve the Quality of Service for Prospective Workers in Surabaya Job Training Center During the New Normal Era
Novita Fitria Asya, Septiana Dwiputrianti, Laksmi Fitriani, Anggi Syahadat Harahap
Indonesia has entered a new chapter in dealing with Covid 19 and facing a new normal area, including government service. Implementing services in an agency or company requires a service model that can reflect how a service takes place. One of the service models is the service triangle, namely the service...
Proceedings Article
Collaborative Governance Waste Management in Bandung Regency
Raya Mustiraya, Ine Agustine, Lita Juliati Amelia
The crucial issues regarding the realization of good governance. is Collaborative Governance which increases the involvement of the public sector with the private sector and this problem is caused by lack of cooperation between stakeholders in overcoming waste management problems, has not created a unit...
Proceedings Article
Empowerment Optimization Rukun Masyarakat (RW) in Regional Development in Gunung Puyuh District Sukabumi City
Nia Vaulina, Muhamad Nur Afandi, Joni Dawud, Endang Wirjatmi Trilestari, Ely Sufiani
The problem of implementing the community empowerment program in Gunungpuyuh District is the lack of effective technical guidance activities carried out by the sub-district so that the impact felt is still not visible for regional development in the Gunungpuyuh District area. The purpose of this study...
Proceedings Article
Model In House Training (IHT) for Social Teacher Competency Development at Junior High School
Rani Nurani Rahayu, Deddy Mulyadi, Teni Listiani, Nefi Aris Ambar Asmara, Edah Jubaedah
Teacher is the most important component in education. So that, to a achieve a purpose in education, teacher must have one of the requirements of education, that is about competency. The standards of competency as a requirements in education are pedagogy competence, professional competence, personal competence,...
Proceedings Article
Policy on Territorial Development of Military District Command 0622/Sukabumi Regency in Assisting Local Governments for National Economic Recovery After the Covid-19 Pandemic
Agus Subagyo, I Wayan Aditya Harikesa
This research aims to analyze the policy of territorial development of the Military District Command 0622/Sukabumi Regency assisting local governments for national economic recovery after the COVID-19 pandemic. The research question is: How is the tangible form of territorial development of the Military...
Proceedings Article
Implementation of E-Government in Accelerating Bureaucratic Reform in Indonesia
Endang Wirjatmi Trilestari, Septiana Dwiputrianti, Saekul Anwar, Cahyono Tri Birowo, Dian Istanti
The E-government in Indonesia has not been running well. The phenomenon shows that the development of e-government implementation declared to be completed in 2024 has not been achieved optimally. This paper aims to contribute thoughts on accelerating the implementation of e-government in Indonesia. E-government...
Proceedings Article
Analysis of the Improvement of the Family Hope Program (PKH) in the New Normal Era
Utami Siti Umayah, Endang Wirjatmi Trilestari, Septiana Dwi Putrianti, Muhammad Nur Afandi, Abdul Rahman
Based on data from the Central Statistics Agency (BPS) of West Java Province in 2021, the HDI of Cianjur Regency is in 26th position out of 26 Regency Cities, in West Java there are 18 Regencies and 9 Cities and Cianjur Regency is still in the last position. One of the efforts to overcome this inequality...
Proceedings Article
Individual Training Needs Analysis of Civil Servants (PNS) in Cigadung Village Cibeunying Kaler Districts Bandung City
Randi Ramadhan, Yayuk Nur Annisa, Nadiarani Anindita, Tetty Kurniati
The expected work ability of employees with unknown actual work abilities causes no appropriate training recommendations to be obtained. This study aims to identify the level of knowledge, skills, and attitudes and to analyze training needs of civil servants in Cigadung Village, Cibeunying Kaler District,...
Proceedings Article
Implementation of Sustainable Agriculture Land Protection Policy in Bandung Regency
Mahesa Diffa, Deni Fauzi Ramdani, Deddy Mulyadi, Nita Nurliawati
This study aims to analyze the implementation of the sustainable agriculture land protection policy in Bandung Regency and identify the problems found in the implementation process to create alternative solutions so that the problems found can be resolved. The research method used is descriptive qualitative...
Proceedings Article
The Mechanism of Implementing Occupational Safety and Health in Bandung Wetan District Office Bandung City
Cicih Sumarni, Teni Listiani, Reihand Harahap, Lidia Maasir
Health and safety is fundamental to an organization’s success in all areas. Effective occupational health and safety (OHS) programs have been proven to reduce accidents and illnesses in the workplace. However, there are several factors affecting the health and safety standards in the Wetan district of...
Proceedings Article
The Implementation of Coaching and Counseling to Overcome Work Stress at Arcamanik District (Case Study at the District Office in West Java)
Nadiarani Anindita, Elia Daryati, Meiliza Noor Zhafirah, Meisifa Nurfadilah
Human Resources’ role becomes vital and strategic to ensure the success of organizational goals. Continuous employee development is needed so that employees are able to develop competencies, improve performance, and be alert in overcoming problems within the organization. Coaching and Counseling are...
Proceedings Article
Design Principles and Tensions for Collaborative Digital Governance in an Artificial Intelligence Age
Paul W. Fay Henman
Complex policy problems seem to be increasing, such as pandemics, climate change, poverty and inequality, and financial and political instability. Such challenges require collaborative and intelligent policy and administrative responses. Innovations in digital technology, such as big data analytics and...
Proceedings Article
Sustainability Feasibility Evaluation of Disaster Resilient Village Development in West Java Using Cost-Benefit Analysis
Wahmub Abdurachman, Muhamad Nur Afandi
Law of the Republic of Indonesia Number 24 of 2007 concerning Disaster Management states that Disater Management aims to provide protection to the community from the threat of disasters. Disaster Resilient Villages (Destana) is a policy as a manifestation of the government’s responsibility to protect...
Proceedings Article
Promotion Strategy in the Development of National Exports
Budi Setiawan, Iwan Kurniawan, Laksmi Fitriani, Shanaz Tashya Aisyah
Currently, product competition in the global market is getting tougher. This is supported by increasingly sophisticated technological developments in making highly competitive products. A promotional strategy is needed to reach export destination countries for Indonesian products to compete in the global...
Proceedings Article
Multidimensional Poverty in Indonesia Period 2015–2018
Putri Wulandari Atur Rejeki, Rosita Novi Andari
Poverty remains a severe problem in many countries around the world. Poverty is not only seen from the economic dimension but can be seen in a multidimensional manner, such as education, health, and living standards. This study aims to analyze the dynamics of multidimensional poverty in all provinces...
Proceedings Article
Analysis of the Capability of the Government Internal Supervisory Apparatus (APIP) at the Inspectorate of Cianjur Regency, West Java Province, Indonesia
Fitri Dewi Laraswati, Endang Wirjatmi Tri Lestari, Abdul Rahman, Septiana Dwi Putrianti
The importance of increasing the capability of APIP itself is based on the government’s aspirations to create good governance, clean, accountable and with integrity, by requiring the Government Internal Supervisory Apparatus in the regions to be at level 3 (integrated). The purpose of this study is to...
Proceedings Article
Digital Activism
A New Way of Social Movement in the Digitalization Era
Augustin Rina Herawati, Aufarul Marom, Nina Widowati
This study explains the emergence of digital activism as a new social movement by utilizing digitalization. With the advancement of communication technology and social networks, such as smartphones, websites, and social media, social movement can be directed more efficiently. These become a new organizing...
Proceedings Article
Design of Internship Program Management in Human Capital Work Unit PT Angkasa Pura I (Persero) Jendral Ahmad Yani International Airport Semarang
Thomas Kurniawan, Tazkia Aulia, Ika Wulandari, Lidia Maasir
The objective of this study is to describe the apprenticeship learning program at the human capital work unit of PT Angkasa Pura I (Persero) Semarang Branch Office, to find out the obstacles and to produce an internship program design that in accordance with the needs of the human capital work unit....
Proceedings Article
The Role of the Administrative Court to Promote Administrative Reform in Indonesia
Dinoroy Marganda Aritonang
Administrative reform in Indonesia has been going on for the last 20 years or so. Various patterns of progress and stagnation have emerged along with administrative reform in the central and local governments. Administrative reform has been analyzed and evaluated mainly from the perspectives of administration...
Proceedings Article
Global Trends and Policy Strategies and Their Implications for the Sustainable Development of MOOCs in Indonesia
Rulinawaty, Agus Joko Purwanto, Lukman Samboteng, M. Rachmat Kasmad, Mutmainnah Basit
Current study is designed to explore the existence of MOOCs which has gained its popularity and value as well as its recognition among learners world-wide with-it available courses across Coursera, edX, Udacity, Traditional, web facilitated, Blended/hybrid and online Platforms. This study deployed a...
Proceedings Article
What Do Students Know About Sexual Violence on Campus?
A Survey of Sexual Violence at the Polytechnic STIA LAN Bandung, West Java Indonesia
Sait Abdullah, Nefi Aris Ambar Asmara
Cases of sexual violence on campus has been rampant in Indonesia. In 2020, a survey conducted by the Directorate General of Higher Education, Ministry of Education and Research, showed that around 77 percent of lecturers admitted that there was sexual violence on campus. The case of sexual violence on...
Proceedings Article
Good Governance in Public Sector
A Case Study of Performance Accountability of the Regional House of Representatives of Southest Sulawesi Province in the Implementation of Legislative Function
Saprudin, Muh. Akmal Ibrahim, Badu Ahmad, Muhammad Yunus
Performance accountability is an important aspect in realizing good governance in the public sector. This study aims to reveal the implementation of accountability for the performance of the Regional House of Representatives of Southeast Sulawesi Province in carrying out the legislative function. The...
Proceedings Article
The Effectiveness of Implementation “KAMI HEBAT” Application in Online Resident Administration Services at Sukabumi City Demographic Affair Office
Gemiarty Puteri Yuanita Betha Anugerah, Hamdun Hamdillah
“Kami Hebat” application is an application that is used for the family status registration issuance in online administration services at Sukabumi City Demoghraphic Affair Office. The aim of this study is to find out how the effectiveness of implementation of “Kami Hebat” application. This study uses...
Proceedings Article
The Effectiveness of the Application of Good Governance Principles in the Implementation of the Public Service Policy of Excellent School by the Regional Government of the Regency of Morotai Island
Tonny Laos, Ricky Agusiady, Sri Kamariyah, Sedarmayanti, Sabar Gunawan
The Morotai Island District Education Office has implemented relatively well the principles of good governance as indicated by the government’s positive attitude and public trust in the Excellent School governance program This indication can be seen in the evaluation results. There is a harmonious relationship...
Proceedings Article
Building a Digital Bureaucracy Through the Implementation of Collaborative Governance in the Regional Government of Bandung City
Wieky Rusmanto, Arini Permatasari
Technology adoption in government bureaucracy has been implemented for a long time, technology is considered capable of improving bureaucratic performance one of which can improve the quality of public services. Along with the times, the use of technology in the bureaucracy is overgrowing, giving birth...
Proceedings Article
Development of Risk Management Model in Managerial Accounting Bachelor of Applied Science Study Program
Moh. Hasanudin, Kenneth Pinandhito, Tutik Dwi Karyanti, Maria Theresia Heni Widyarti
The quality management system (QMS) helps coordinate and direct the organization’s activities to meet customer needs, continuously increasing effectiveness and efficiency. Regarding the quality management system, Polines has obtained an ISO 9001: 2015 certificate that explicitly states the application...
Proceedings Article
Ubo Rampe of Covid-19 Tolak Balak
A Meaning Study on Symbolic Forms of Covid-19 Traditional Ritual Prevention in Kampung Buddha Sodong Ponorogo
M. Hanif, F. Chasanatun, H. E. Rudyanto
This research is aimed to describe and explain the symbolic form meaning of ritual materials or Ubo Rampe in Covid-19 Tolak Balak held in Kampung Buddha Sodong, Ponorogo, East Java, Indonesia. This research was conducted for 17 months using an ethnographic approach. The research data was taken by interview...
Proceedings Article
Development of Achievement-Based Performance Management System Model in Private Health:
College Case Study in STIKIM
Catur Septiawan, Erwin Sujana
The development of the Performance Management System (PMS) model for Sekolah Tinggi Ilmu Kesehatan Indonesia Maju (STIKIM) needs to be carried out so that it is by the Regulation of the National Accreditation Board for Higher Education Number 3 of 2019 concerning Higher Education Accreditation Instruments....
Proceedings Article
Evaluating E-Shoppers’ Perceived Risk Affected Disruption During the Covid-19 Pandemic in Indonesia
M. N. Ardiansah, D. A. Puspitasari, A. Sadida, Mardinawati
This research aims to determine the risk perceived by Indonesian e-shoppers who have been disrupted affected for all life aspects during the Covid-19 pandemic. This study reexamining revealed the measurement scale to find the perceived risk of e-shoppers. The data was used online questionnaires and distributed...
Proceedings Article
Clustering Home Bias Behaviour of Surakarta Traditional Food Lovers in Financial Transaction During Covid-19 Pandemic
Utami Tri Sulistyorini, Sri Rahayu Zees, Sri Widiyati, Nurseto Adhi
This research is based on two previous research’s result that there was an image changing of Surakarta City from Batik’s City toward City of traditional Food. Surakarta’s traditional foods are culture in heritage’s foods, functional foods, favorite foods have economic potential to rise Surakarta’s economy...