Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022)

The Application of Speaking Skills to Local Tour Guides in the Development of Community Based Tourism in Uitiuh Tuan Village, South Semau District, Kupang Regency

Authors
Merlin Luisa Malelak1, *, Lorens Riwu1, Agustino Lukas Fischer Conterius1
1Tourism Department, State Kupang Polytechnic, Kupang City, Indonesia
*Corresponding author. Email: Merlinmalelak0305@gmail.com
Corresponding Author
Merlin Luisa Malelak
Available Online 30 December 2022.
DOI
10.2991/978-2-494069-83-1_59How to use a DOI?
Keywords
Speaking skills; Tour Guide; CBT
Abstract

This research is entitled the application of speaking skills to local tour guides in the development of community-based tourism in Uitiuh Tuan village, South Semau District, Kupang Regency. The aims of this research are 1) To find out the extent of mastery of speaking skills by the local tour guides, 2) Which of the four indicators is the most difficult for local tour guides to implement? And 3) What are the obstacles faced by local tour guides related to the application of these speaking skills? The research method used in this research is descriptive qualitative with one of the data collection techniques is in-depth interview. The results of this study indicated that local tour guides in Uitiuh Tuan village are still not fully able to master speaking skills properly and correctly, especially for indicators of fluency. This was triggered because of the lack of vocabulary mastery by the tour guides; some even resorted to using the dictionary application on their cellphones when communicating with foreign guests/tourists. This is certainly very disturbing the comfort of tourists and even guests who complain about it. This lack of vocabulary mastery causes them to be less fluent in speaking. For example, when a guest asked about the object or culture of life of the local community, the tour guide was difficult to explain according to the guest/tourist question. In addition to the lack of vocabulary mastery, the use of grammar is also one of the obstacles. Even though guests/tourists may not think that grammar is important, some tour guides feel hesitant or lack confidence to speak in English because they afraid that the grammar is wrong or not quite right. In connection with the factors mentioned above, the head of the Pokdarwis plans to hold regular training related to English capacity, especially in the form of increasing speaking skills in accordance with the components of speaking skills by tour guides which will ultimately lead to improving tourism life and providing welfare for the community around the tourist objects so that community-based tourism is truly felt by the people in Uitiuh Tuan Village.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
30 December 2022
ISBN
10.2991/978-2-494069-83-1_59
ISSN
2352-5398
DOI
10.2991/978-2-494069-83-1_59How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Merlin Luisa Malelak
AU  - Lorens Riwu
AU  - Agustino Lukas Fischer Conterius
PY  - 2022
DA  - 2022/12/30
TI  - The Application of Speaking Skills to Local Tour Guides in the Development of Community Based Tourism in Uitiuh Tuan Village, South Semau District, Kupang Regency
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022)
PB  - Atlantis Press
SP  - 327
EP  - 331
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-83-1_59
DO  - 10.2991/978-2-494069-83-1_59
ID  - Malelak2022
ER  -