The Influence of Affective Commitment, Continuous Commitment and Normative Commitment to Employee Performance at Sotis Hotel Kupang during the COVID-19 Pandemic
- 10.2991/978-2-494069-83-1_33How to use a DOI?
- Affective commitment; normative commitment and continously commitment; employee performance
This study aims to determine the effect of affective commitment, normative commitment and commitment to employee performance during the Covid-19 pandemic and the object used in this study is a hotel. Handling hotels in situations like this must be supported by human resources who have a serious commitment and are accompanied by quality employee performance so that guests or tourists will return to stay in the future. The type of research used in this research is survey research and the method used is quantitative method with primary and secondary data sources. Data collection techniques through observation, interviews, questionnaires and literature study. Data analysis technique in this research is through preliminary analysis and further analysis. The preliminary analysis consisted of a validity test to measure the validity of the questionnaire and a reliability test was carried out using the Alpha Cronbach technique. The number of samples in this study were all employees of Hotel Sotis as many as 55 people. The results of this study shows that affective commitment (X1), continuance commitment (X2), normative commitment (X3) partially affect employee performance (Y). This is shown by the significance value of the three variables: 0.000 <0.05 and the F test results simultaneously have a significant effect with a significance value of 0.000 <0.05. Thus the hypothesis in this study is accepted and the multiple linear regression equation in this study is: Y=12.173 + 0.228 + 0.245 + 0.192.
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TY - CONF AU - Lorens Riwu S AU - Merlin Luisa Malelak AU - Imelda R.Pellokila PY - 2022 DA - 2022/12/30 TI - The Influence of Affective Commitment, Continuous Commitment and Normative Commitment to Employee Performance at Sotis Hotel Kupang during the COVID-19 Pandemic BT - Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022) PB - Atlantis Press SP - 179 EP - 185 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-83-1_33 DO - 10.2991/978-2-494069-83-1_33 ID - RiwuS2022 ER -