Proceedings of the International Conference on Business and Management Research (ICBMR 2020)

The 13th International Conference on Business and Management was held virtually on 21-22 October 2020. This conference was organized by Management Research Centre, the Department of Management, Faculty of Economics and Business, Universitas Indonesia. The theme of the 2020 conference is “Leveraging Business and Management Knowledge in Digital Era”. The Digital era is closely related to automation and data exchange, replaces traditional work algorithms by providing smarter tools. Digitalization, automation and mobility will be implemented into workflow management and systems to improve productivity and quality. The digital era will not only reduce human resource costs but also bring many benefits including increased productivity, efficiency, quality, accuracy, reduced human error, centralized information, and data flow management that enables real time communication between various parties.

Three keynote speeches were given by Prof. Jae Bin Ahn from Seoul National University with the topic of for whom the levy tolls: the case of macroprudential stability levy in South Korea, by Prof. Riza Casidy from Macquarie University with the topic of marketing in digital era, and by Prof. Ian Phau from Curtin University with the topic of how to publish an article in a reputable journal.

105 papers were selected by double-blind review process, and the papers will be published in the proceedings and the supporting journals. The presenters come from several countries, namely Indonesia, Malaysia, Taiwan, Philippines, Australia, and Netherlands. The presented papers are from different management and business fields: finance and Islamic finance, marketing, human resources management, general and strategic management, management information system, operations management, and economics.

This conference may not be possible without the supports and hard work of all parties involved in organizing and conducting the event. The supports from our partners, PT. Bank Central Asia, PT Bank Rakyat Indonesia, Telin by PT Telekomunikasi Indonesia, and supporting journals/publisher: International Journal of Business and Society, International Journal of Economics and Management, ASEAN Marketing Journal, Indonesian Capital Market Review, The Southeast Asian Management Journal, and Atlantis Press.

We want to express our gratitude to thank all contributors: presenters, track chairs, reviewers, keynote speakers, sponsors, supporting journals/publisher, and most of all members of the organizing and scientific committees.Thank you.

Viverita, Ph.D
Scientific Committee

Dr. Rifelly Dewi Astuti
Organizing Committe