Motivation Work Environment and Information Technology Shape Performance Through Satisfaction

DOI

10.2991/978-2-38476-589-8_11How to use a DOI?

Keywords

Employee motivation; Work environment; Information technology; Employee satisfaction; Employee performance

Abstract

General Background: Employee performance is a critical factor in organizational success and is shaped by various internal and external determinants, including motivation, work environment, and information technology. Specific Background: Organizations increasingly rely on these factors to improve employee outcomes, with employee satisfaction often positioned as a key mediating variable in performance models. Knowledge Gap: However, limited empirical studies integrate motivation, work environment, and information technology simultaneously while examining the mediating role of employee satisfaction in shaping performance. Aims: This study aims to analyze the relationship between motivation, work environment, and information technology on employee performance, with employee satisfaction as an intervening variable. Results: Using a quantitative survey approach with data collected through employee questionnaires, the findings indicate that motivation, work environment, and information technology have a significant positive relationship with employee satisfaction, and employee satisfaction mediates their relationship with employee performance. Novelty: This study provides an integrated model that combines multiple organizational factors with employee satisfaction as a mediating construct in explaining performance outcomes. Implications: The findings suggest that organizations should prioritize increasing motivation, improving the work environment, and optimizing information technology utilization to foster employee satisfaction and support improved performance outcomes.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Akhdan Azhar
AU  - Sriyono Sriyono
PY  - 2026
DA  - 2026/06/18
TI  - Motivation Work Environment and Information Technology Shape Performance Through Satisfaction
BT  - Proceedings of the 1st International Conference on Communication and Digital Multimedia 2025 (ICCDM 2025)
PB  - Atlantis Press
SP  - 124
EP  - 144
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-589-8_11
DO  - 10.2991/978-2-38476-589-8_11
ID  - Azhar2026
ER  -