An Empirical Study of International Quality Model for Education
- 10.2991/iccessh-16.2016.22How to use a DOI?
- international quality model for education; students' satisfaction and institutes of continuing education
The purpose of this study is to identify the factors influencing educational quality and students' satisfaction of adult and continuing education, to examine the relationship between educational quality and students' satisfaction, and to investigate the impact of each element on students' satisfaction. The international quality model for education was used as a research instrument to measure education quality and students' satisfaction with Institutes of Continuing Education in Taiwan. Data were collected from questionnaires, and statistical analysis was carried out through factor analysis, reliability test and multiple regression analysis. Findings indicated that international quality model for education is an appropriate model for institutes of continuing education to measure educational quality and students' satisfaction. There is a significant correlation between educational quality and students' satisfaction; moreover, the elements of resource management (resources facilities, campus environment, teachers' ability), product realization (counseling and service), and measurement, analysis and improvement (learning achievement) have the ability to forecast students' satisfaction (R2=0.786), especially when the value of learning achievement reaches as high as 0.446.
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - XinXing Wu PY - 2015/09 DA - 2015/09 TI - An Empirical Study of International Quality Model for Education BT - Proceedings of the 2016 International Conference on Contemporary Education, Social Sciences and Humanities PB - Atlantis Press SP - 91 EP - 97 SN - 2352-5398 UR - https://doi.org/10.2991/iccessh-16.2016.22 DO - 10.2991/iccessh-16.2016.22 ID - Wu2015/09 ER -