Proceedings of the International Conference on Economics and Banking 2015

The Effect of Total Quality Management (TQM) on Productive Behavior of Small Industries of Cibaduyut Shoes

Authors
Hamidah Rachmat
Corresponding Author
Hamidah Rachmat
Available Online May 2015.
DOI
https://doi.org/10.2991/iceb-15.2015.49How to use a DOI?
Keywords
Customer focus, Continuous improvement, Total involvement, TQM, Productive behavior
Abstract
Small and medium entreprises (SMEs) have a role and contribute to develop the national economy of Indonesia. Therefore, SMEs are required to improve quality of products so that can compete well in domestic and global market. The main objective of this study is to explore the potentials and constraints that occur; thus will be able to become a model for advancing small industries performance of Cibaduyut shoes.The research was be conducted in the center of Cibaduyut shoes because that area became one of tourist destinations of domestic and foreign. The study is designed by using descriptive and verification method. Respondents are owners or managers small industries of Cibaduyut shoes, with a total sample of 30 entreprises. The data required are primary and secondary data. Data retrieval technique is to study literature, interview using questionnaires, and observe. The data were analyzed by using descriptive analysis and path analysis using IBM SPSS Statistics verssion 22. The research result indicates that total quality management (TQM) affects 71.7% on productive behavior the Cibaduyut shoes industries at the level of 95%, positively and significantly
Open Access
This is an open access article distributed under the CC BY-NC license.

Download article (PDF)

Proceedings
International Conference on Economics and Banking (iceb-15)
Part of series
Advances in Economics, Business and Management Research
Publication Date
May 2015
ISBN
978-94-62520-86-8
ISSN
2352-5428
DOI
https://doi.org/10.2991/iceb-15.2015.49How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Hamidah Rachmat
PY  - 2015/05
DA  - 2015/05
TI  - The Effect of Total Quality Management (TQM) on Productive Behavior of Small Industries of Cibaduyut Shoes
BT  - International Conference on Economics and Banking (iceb-15)
PB  - Atlantis Press
SN  - 2352-5428
UR  - https://doi.org/10.2991/iceb-15.2015.49
DO  - https://doi.org/10.2991/iceb-15.2015.49
ID  - Rachmat2015/05
ER  -