Proceedings of the 8th International Conference on Entrepreneurship and Business Management (ICEBM 2019) UNTAR

Credit and Collection Management Practices, Credit Risk Management, and Financial Performance of Private Higher Educational Institutions (HEIs) in the Philippines: Basis for Continuous Improvement

Authors
Maria Delia M. Poot
Corresponding Author
Maria Delia M. Poot
Available Online 29 June 2020.
DOI
https://doi.org/10.2991/aebmr.k.200626.050How to use a DOI?
Keywords
Credit and Collection Management Practices, Credit Risk Management, Credit and Collection Policy, Credit Risk Control
Abstract
The main goal of an educational institution is to maintain its stability and improve its growth and sustainability. Thus, educational institution must have an effective Credit and Collection Management Practices (CCMP) and Credit Risk Management to avoid credit risk. The study assessed the CCMP of private Higher Educational Institutions (HEIs) as to planning, organization and staffing, leadership, and coordination. It further assessed the CRM of the institutions which were credit and collection policy and credit risk control. Descriptive research design, T-Test, ANOVA, and correlation analysis were utilized in this study. Respondents were the Chief Financial Officers, Controllers, Finance Directors, Finance Managers, and the staff from the Finance Resource Department of the institutions. Results showed that a moderate positive correlation existed between the CCMP as to planning, organization and staffing, leadership and coordination, and the CRM as to the collection policy and credit risk control. Thus, a highly significant relationship implies that the better the CCMP, the better the CRM they employed. Moreover, the computed r-values and the resulted p-values of profitability indicated a moderate positive correlation which means that a significant relationship existed and implied that the better the CCMP, the better the financial performance in terms of profitability would be. Likewise, results showed that a significant relationship between CRM as to the credit risk control, and financial performance as to the profitability, which means that the better the credit risk control applied, the better the performance would be.
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Proceedings
8th International Conference of Entrepreneurship and Business Management Untar (ICEBM 2019)
Part of series
Advances in Economics, Business and Management Research
Publication Date
29 June 2020
ISBN
978-94-6252-980-9
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.200626.050How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Maria Delia M. Poot
PY  - 2020
DA  - 2020/06/29
TI  - Credit and Collection Management Practices, Credit Risk Management, and Financial Performance of Private Higher Educational Institutions (HEIs) in the Philippines: Basis for Continuous Improvement
BT  - 8th International Conference of Entrepreneurship and Business Management Untar (ICEBM 2019)
PB  - Atlantis Press
SP  - 288
EP  - 295
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200626.050
DO  - https://doi.org/10.2991/aebmr.k.200626.050
ID  - Poot2020
ER  -