Service Innovation Theory and Its Latest Development: A Summary of Literature
Luhao Liu, Ling Liang
Available Online January 2018.
- https://doi.org/10.2991/icem-17.2018.73How to use a DOI?
- Service innovation; Product service system; Innovation of producer services
- With the constant development and deepening of service economy, this paper re-examines the current development status of service innovation in the theoretical perspective. After organizing previous literature, this paper puts forward 2 service innovation directions —— product service system and producer service, which are different from traditional service industry, and develops discussion from the perspective of their connotation, classification and application expansion. According to this paper, the shift from "product based" economy to "service based" economy, in addition to leading service, is emphasized by the current service innovation mode. It not only improves the current research on theories, but also means good instructions and experience for enterprises to innovate services.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Luhao Liu AU - Ling Liang PY - 2018/01 DA - 2018/01 TI - Service Innovation Theory and Its Latest Development: A Summary of Literature PB - Atlantis Press SP - 364 EP - 370 SN - 2352-5428 UR - https://doi.org/10.2991/icem-17.2018.73 DO - https://doi.org/10.2991/icem-17.2018.73 ID - Liu2018/01 ER -