An Empirical Study on the Factors Affecting the Job Satisfaction of Hotel Employees-A case study of five-star hotels in Fuzhou
Lechen Xie, Wenlan Wang
Available Online October 2017.
- https://doi.org/10.2991/icesem-17.2017.23How to use a DOI?
- five-star hotel; employee satisfaction; affecting factors; empirical research
- To provide a basis for exploring effective strategies for hotel management based on the job satisfaction of employees, while reducing brain drain and improving hotel service levels. This paper uses five-star hotel employees in Fuzhou as a sample, select the department staff to conduct a questionnaire survey, uses stepwise multiple linear regression to analyse employee job satisfaction of the key factors of empirical research. The results show that there are significant positive correlations among age, department, working environment, salary and welfare, reward and punishment system, training opportunity, promotion mechanism and management system and employee job satisfaction.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Lechen Xie AU - Wenlan Wang PY - 2017/10 DA - 2017/10 TI - An Empirical Study on the Factors Affecting the Job Satisfaction of Hotel Employees-A case study of five-star hotels in Fuzhou BT - Proceedings of the 2017 International Conference on Education Science and Economic Management (ICESEM 2017) PB - Atlantis Press SP - 96 EP - 100 SN - 2352-5398 UR - https://doi.org/10.2991/icesem-17.2017.23 DO - https://doi.org/10.2991/icesem-17.2017.23 ID - Xie2017/10 ER -