The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China

DOI

10.2991/icesem-18.2018.49How to use a DOI?

Keywords

Reverse logistics; E-commerce; Returns; Cost control; Formation mechanism

Abstract

This paper explored an exploratory study through case analysis method and comparative analysis methods. The main research objects included large-scale representative e-commerce enterprises and special festival promotion events in China. This paper studied the effect of service quality, policies and network of e-commerce reverse logistics through literature research and statistical analysis method. Besides, this paper also developed the formation mechanism of returns reverse logistics in e-commerce and put forward some actions to reduce returns reverse logistics.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Ruiqing Zhang
AU  - Yinghu Dong
AU  - Bhaba R Sarker
PY  - 2018/08
DA  - 2018/08
TI  - The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China
BT  - Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)
PB  - Atlantis Press
SP  - 225
EP  - 228
SN  - 2352-5398
UR  - https://doi.org/10.2991/icesem-18.2018.49
DO  - 10.2991/icesem-18.2018.49
ID  - Zhang2018/08
ER  -