The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China
- https://doi.org/10.2991/icesem-18.2018.49How to use a DOI?
- Reverse logistics; E-commerce; Returns; Cost control; Formation mechanism
This paper explored an exploratory study through case analysis method and comparative analysis methods. The main research objects included large-scale representative e-commerce enterprises and special festival promotion events in China. This paper studied the effect of service quality, policies and network of e-commerce reverse logistics through literature research and statistical analysis method. Besides, this paper also developed the formation mechanism of returns reverse logistics in e-commerce and put forward some actions to reduce returns reverse logistics.
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ruiqing Zhang AU - Yinghu Dong AU - Bhaba R Sarker PY - 2018/08 DA - 2018/08 TI - The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China BT - Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018) PB - Atlantis Press SP - 225 EP - 228 SN - 2352-5398 UR - https://doi.org/10.2991/icesem-18.2018.49 DO - https://doi.org/10.2991/icesem-18.2018.49 ID - Zhang2018/08 ER -