Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)

The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China

Authors
Ruiqing Zhang, Yinghu Dong, Bhaba R Sarker
Corresponding Author
Ruiqing Zhang
Available Online August 2018.
DOI
https://doi.org/10.2991/icesem-18.2018.49How to use a DOI?
Keywords
Reverse logistics; E-commerce; Returns; Cost control; Formation mechanism
Abstract

This paper explored an exploratory study through case analysis method and comparative analysis methods. The main research objects included large-scale representative e-commerce enterprises and special festival promotion events in China. This paper studied the effect of service quality, policies and network of e-commerce reverse logistics through literature research and statistical analysis method. Besides, this paper also developed the formation mechanism of returns reverse logistics in e-commerce and put forward some actions to reduce returns reverse logistics.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
August 2018
ISBN
978-94-6252-557-3
ISSN
2352-5398
DOI
https://doi.org/10.2991/icesem-18.2018.49How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Ruiqing Zhang
AU  - Yinghu Dong
AU  - Bhaba R Sarker
PY  - 2018/08
DA  - 2018/08
TI  - The Forming Mechanism and Actions on Returns Reverse Logistics in E-Commerce Transactions in China
BT  - Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)
PB  - Atlantis Press
SP  - 225
EP  - 228
SN  - 2352-5398
UR  - https://doi.org/10.2991/icesem-18.2018.49
DO  - https://doi.org/10.2991/icesem-18.2018.49
ID  - Zhang2018/08
ER  -