Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)

Study on Construction of Performance Appraisal System for Railway Grass-roots Units Based on TQM

Authors
Yifan Liu, Yingxia Yu, Zhihuan Zeng, Yun Zhang
Corresponding Author
Yifan Liu
Available Online August 2018.
DOI
10.2991/icesem-18.2018.223How to use a DOI?
Keywords
TQM; Performance appraisal; The process method; PDCA; The railway grass-roots units
Abstract

This paper introduces methods of total quality management (TQM) to analyze and improve existing system of performance appraisal in railway grass-roots units. The improved system adopts process method to design overall structure and divides the performance assessment process into four stages with PDCA: performance plan, performance implementation, performance evaluation and performance application; then, evaluation index sub-system, monitoring sub-system, evaluation and improvement sub-system were designed. In the design process, this paper reflects the "three whole and one variety" idea of TQM, selects policy management as the theoretical basis of decomposing the Railway Bureau’s fundamental objectives, employs tree diagram decomposition to set assessment indicators, and set evaluation criteria in accordance with principles of SMART. The experimental study shows that the new appraisal system can provides solutions to the existing problems and finds out the management direction, and also is the key point of sustainable development for Railways Bureau. Compared with the existing appraisal system of grass-roots units, new system can get a better appraisal results, especially in appraisal system and task completion.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
August 2018
ISBN
978-94-6252-557-3
ISSN
2352-5398
DOI
10.2991/icesem-18.2018.223How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Yifan Liu
AU  - Yingxia Yu
AU  - Zhihuan Zeng
AU  - Yun Zhang
PY  - 2018/08
DA  - 2018/08
TI  - Study on Construction of Performance Appraisal System for Railway Grass-roots Units Based on TQM
BT  - Proceedings of the 2018 2nd International Conference on Education Science and Economic Management (ICESEM 2018)
PB  - Atlantis Press
SP  - 953
EP  - 957
SN  - 2352-5398
UR  - https://doi.org/10.2991/icesem-18.2018.223
DO  - 10.2991/icesem-18.2018.223
ID  - Liu2018/08
ER  -