The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community
- 10.2991/assehr.k.200727.172How to use a DOI?
- Relational Capital, Sense of Virtual Community, Knowledge Contribution, Social Q&A Community
The development of Web2.0 technology has promoted the emergence and growth of social Q&A community. The core value of Q&A community comes from the knowledge contribution of community members, and the influence of members’ relationship and interaction can be explained by social capital theory. The three dimensions of social capital have different effects on the behavior of knowledge contribution. Among them, there are significant differences in the results obtained by scholars on the dimension of relational capital. Therefore, we argued that there exist other variables between relational capital and knowledge contribution. In this paper, virtual sense of community was included in the model of relational capital and knowledge contribution, and data analysis of valid questionnaires was conducted through SPSS24.0. The research shows that community identity and reciprocity of relational capital have a direct positive influence on users’ knowledge contribution behavior, and community identity has a greater influence. The sense of virtual community plays a part of intermediary role between the relational capital and users’ knowledge contribution behavior. Community identity and reciprocity affect users’ sense of virtual community, and then have a positive impact on users’ knowledge contribution behavior.
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Yan Mo AU - Hangqian Xu AU - Gaoliang Zhang AU - Jianhong Luo PY - 2020 DA - 2020/07/27 TI - The Relationship Between Users’ Relational Capital and Knowledge Contribution in the Social Q&A Community BT - Proceedings of the 2020 5th International Conference on Humanities Science and Society Development (ICHSSD 2020) PB - Atlantis Press SP - 553 EP - 560 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200727.172 DO - 10.2991/assehr.k.200727.172 ID - Mo2020 ER -