The Implementation of Malcolm Baldrige Education Criteria for Performance Excellence in Private Primary School Management (A Case Study Qualitative)

DOI

10.2991/978-2-38476-114-2_11How to use a DOI?

Keywords

Malcolm Baldrige criteria; Management education; Elementary school; Qualitative case study

Abstract

Baldrige Assessment is an essential organizational evaluation tool because it can help organizations deal with dynamic environments and high work systems and build short-term success and long-term stability. The objective of this study was to describe the implementation of Malcolm Baldrige's Education Criteria for Performance Excellence in private elementary school management. This study used a qualitative research method with a case study approach. The sampling technique used was purposive sampling and snowball sampling. Data collection techniques used in this study were in-depth interviews, questionnaires, document analysis, and non-participatory observation. The data analysis techniques in this study consisted of data collection, data reduction, data presentation, verification, and conclusion. The results showed that three essential elements of the Baldrige Assessment were applied: (1) the driver aspect was realized by the leadership of the principal, who had a strong commitment to every policy setting and evaluation; (2) the system aspect was demonstrated by a competency development and assessment system, teacher development programs and evaluation programs that focused on students and their parents; and (3) the target aspect was indicated by the satisfaction of parents which could be categorized as excellent. This study concluded that all elements of the Baldrige Assessment had been implemented properly. This study can be used as a reference for implementing the Baldrige Assessment for further studies on the same topic.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Furtasan Ali Yusuf
PY  - 2023
DA  - 2023/12/04
TI  - The Implementation of Malcolm Baldrige Education Criteria for Performance Excellence in Private Primary School Management (A Case Study Qualitative)
BT  - Proceedings of the 6th International Conference on Learning Innovation and Quality Education (ICLIQE 2022)
PB  - Atlantis Press
SP  - 111
EP  - 123
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-114-2_11
DO  - 10.2991/978-2-38476-114-2_11
ID  - Yusuf2023
ER  -