Proceedings of the 4th International Conference on Management, Economics and Business (ICMEB 2019)

The Effect of Emotional Intelligence, Servant Leadership, and Organizational Commitment on Organizational Citizenship Behavior: A Study of the South Tangerang City Education and Culture Office

Authors
Didin Hikmah Perkasa, Ferryal Abadi, Dita Febryani Ari Shandy
Corresponding Author
Didin Hikmah Perkasa
Available Online 12 February 2020.
DOI
https://doi.org/10.2991/aebmr.k.200205.019How to use a DOI?
Keywords
emotional intelligence, servant leadership, organizational citizenship behavior
Abstract
This research was conducted to determine the effect of emotional intelligence, servant leadership and organizational commitment on organizational citizenship behavior. Object of this study was the staffs of the South Tangerang City Education and Culture Office. Population number was 90 employees. The sampling technique used was a saturated sample, i.e. all employees are sampled and by quantitative research methods. The analytical method used was statistical analysis of multiple linear regression tests. The results exemplified that both partially and simultaneously, emotional intelligence, servant leadership and organizational commitment had effect on organizational citizenship behavior in the South Tangerang City Education and Culture Office.
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Proceedings
4th International Conference on Management, Economics and Business (ICMEB 2019)
Part of series
Advances in Economics, Business and Management Research
Publication Date
12 February 2020
ISBN
978-94-6252-903-8
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.200205.019How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Didin Hikmah Perkasa
AU  - Ferryal Abadi
AU  - Dita Febryani Ari Shandy
PY  - 2020
DA  - 2020/02/12
TI  - The Effect of Emotional Intelligence, Servant Leadership, and Organizational Commitment on Organizational Citizenship Behavior: A Study of the South Tangerang City Education and Culture Office
BT  - 4th International Conference on Management, Economics and Business (ICMEB 2019)
PB  - Atlantis Press
SP  - 97
EP  - 102
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200205.019
DO  - https://doi.org/10.2991/aebmr.k.200205.019
ID  - Perkasa2020
ER  -