Proceedings of the International Conference on Business, Economic, Social Science and Humanities (ICOBEST 2018)

Influential Factors on the Bank Employees’s Performance

Authors
Mari Maryati, Deden Abdul Wahab Syaroni
Corresponding Author
Mari Maryati
Available Online November 2018.
DOI
https://doi.org/10.2991/icobest-18.2018.16How to use a DOI?
Keywords
Influential factors, Bank employee, performance, compensation, organization culture, commitment
Abstract
The purpose of the research is to investigate the influential factors on the bank employee’s performance. The study case was performed at a Government Bank in Indonesia in one of its branch in Bandung. The questionnaires were distributed to teller and customer service officer at the branch office of the bank. The sampling technique used was purposive sampling with the number of respondents is 107 employess. Data Analysis for validity, reliability, and hypothesis test using SmartPLS 3.0. Organization culture, compensation and commitment were predicted as the influential factors in this research. The result of the research indicated that organization culture has a significant influence on the performance of the bank’s employee. Meanwhile, compensation and commitment have no significant influence on their performance. These three factors have become crucial because good culture and satisfied employee will result good commitment and in turn created good performance. The research will give a reference for better employment management.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Proceedings
Part of series
Advances in Social Science, Education and Humanities Research
Publication Date
November 2018
ISBN
978-94-6252-611-2
ISSN
2352-5398
DOI
https://doi.org/10.2991/icobest-18.2018.16How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Mari Maryati
AU  - Deden Abdul Wahab Syaroni
PY  - 2018/11
DA  - 2018/11
TI  - Influential Factors on the Bank Employees’s Performance
PB  - Atlantis Press
SP  - 66
EP  - 71
SN  - 2352-5398
UR  - https://doi.org/10.2991/icobest-18.2018.16
DO  - https://doi.org/10.2991/icobest-18.2018.16
ID  - Maryati2018/11
ER  -