The Role of Leadership in E-Government Licence Provision at Local Government in West Java

DOI

10.2991/icobest-18.2018.84How to use a DOI?

Keywords

leadership, e-governmnet, licensing service

Abstract

Leadership is a process in order to achieve organizational goals. DPMPTSP West Java is a regional government organization that provides public services of licensing in West Java. DPMPTSP has implemented e-government in licensing services by online licensing. The purpose of this research is to know why the leadership is needed in e-government implementation of the licensing service at DPMPTSP West Java. This research was conducted in the licensing service at DPMPTSP West Java using qualitative descriptive methods. The results of the study show that the factor of leadership is the important role in the implementation of e-government. Without leader support, the use of e-government will not succeed. DPMPTSP West Java has a visionary leader whose gives a full support to use e-government. The consistency of leaders in the use of information technology has influenced the institution's commitment to the implementation of e-government in DPMPTSP West Java.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Nia Karniawati
AU  - Samugyo Ibnu Redjo
AU  - Utang Suwaryo
AU  - Rahman Mulyawan
PY  - 2018/11
DA  - 2018/11
TI  - The Role of Leadership in E-Government Licence Provision at Local Government in West Java
BT  - Proceedings of the International Conference on Business, Economic, Social Science and Humanities (ICOBEST 2018)
PB  - Atlantis Press
SP  - 382
EP  - 384
SN  - 2352-5398
UR  - https://doi.org/10.2991/icobest-18.2018.84
DO  - 10.2991/icobest-18.2018.84
ID  - Karniawati2018/11
ER  -