Successful Information Communication Technology System on Enterprise Resources Planning Implementation: A Case Study of Metal-work Industries in Indonesia
Authors
Kristian Harianja, Rosiwarna Anwar
Corresponding Author
Rosiwarna Anwar
Available Online October 2019.
- DOI
- 10.2991/icoi-19.2019.82How to use a DOI?
- Keywords
- Top Management Support, Top Management Participation, Top Management Commitment, Change Management, User Satisfaction.
- Abstract
This article aims to determine whether tthe support, participation and commitment of top management; change management; and user satisfaction influence the success in information communication technology system via enterprise resource planning (ERP) implementation in Indonesian-based metal-work industries. This work also determined the factors that commonly influence the success and failure of ERP implementation. The results revealed that user satisfaction, change management and top management commitment significantly influence the success of ERP implementation.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Kristian Harianja AU - Rosiwarna Anwar PY - 2019/10 DA - 2019/10 TI - Successful Information Communication Technology System on Enterprise Resources Planning Implementation: A Case Study of Metal-work Industries in Indonesia BT - Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) PB - Atlantis Press SP - 470 EP - 474 SN - 2352-5428 UR - https://doi.org/10.2991/icoi-19.2019.82 DO - 10.2991/icoi-19.2019.82 ID - Harianja2019/10 ER -