The Enhancement of Gayo Cultural Wisdom Values in Local Government Public Services

DOI

10.2991/978-2-38476-174-6_9How to use a DOI?

Keywords

value; wisdom; local; culture; services

Abstract

The absence of local cultural values, coupled with bureaucratic behavior, fosters a bureaucratic culture that frequently results in a deterioration of public service quality. Bureaucratic officials still exhibit a deficiency in comprehending the significance of local cultural values, and this deficiency subsequently influences their conduct in delivering public services. The Gayo local wisdom values represent a set of customary laws that govern people’s lives. Therefore, the formulation of public service policies within the local government must be closely aligned with the cultural values that underpin the implementation and realization of these services. Implementing public services that embrace local wisdom has shown positive outcomes, where services are deemed satisfactory and promote a sense of kinship, courtesy, and good manners following the Gayo wisdom values. These values, which encompass Mukemel (self-esteem), Tertip (orderliness), Setie (loyalty), Semayang/Gemasih (affection), Mutentu (efficacy/hard work), Amanah (trustworthiness), Genap Mufakat (deliberation), Alang Tulung Berat Bebantu (helping each other), and Besikekemelen (shame), form a cohesive legal philosophy that shapes the dimension of this configuration. By incorporating local cultural values, local governments have the opportunity to transform the perception of their services. For this reason, bureaucratic organizations can foster cultural innovation, aiming to enhance the performance of public services while maintaining their identity as professional servants. This transformation involves cultivating a more open mindset among bureaucratic officials.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Hasan Basri
AU  - Hajar Ashwad
AU  - A. B. Subhan
AU  - Muhsin Efendi
AU  - Achmad Surya
AU  - Viana Safrida Harahap
PY  - 2024
DA  - 2024/01/08
TI  - The Enhancement of Gayo Cultural Wisdom Values in Local Government Public Services
BT  - Proceedings of the 2nd International Conference on Democracy and Social Transformation (ICON-DEMOST 2023)
PB  - Atlantis Press
SP  - 45
EP  - 49
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-174-6_9
DO  - 10.2991/978-2-38476-174-6_9
ID  - Basri2024
ER  -