Social Shopping Community (SSC) is an online shopping platform to search, share, recommend, rate, and buy products, including Beauty-Tech's products. SSC increases customer loyalty through the profound factors: Online Product Recommendation (OPR), Online Product Brokering (OPB), and User Generated...

Celebrity influencers currently play an important role in marketing by introducing endorsed products to their audience. Hence, this study seeks to focus on the parasocial relationship of celebrity influencers on Instagram that can affect the smartphones industry. More precisely, this study aimed at identifying...

The phenomenon of coffee shops in Indonesia is increasing with the emergence of unique local coffee shop brands that convey different values for each brand. Local coffee shops use social media as a marketing tool with the aim of building a brand and also as a communication tool to the target market they...

According to previous literature, the service of online retailers is limited as consumers cannot evaluate the goods, resulting in a poor online experience. With the technology’s advancement, businesses can improve their products’ presentation through augmented reality (AR). However, the use of AR in...

Financial Technology, commonly known as FinTech is one kind of financial innovations services that are gaining popularity in the digital era. FinTech is an innovation in the financial service industry that utilizes the use of technology, which can facilitate the public to process financial transactions...

During pandemic, hotel is suffering from low occupancy rates that hotel cannot solely rely on the room sales. MICE as another product of hotel is identified as alternative revenue stream that can be focused on for hotel to survive. This study aims to analyze the impact of COVID-19 pandemic on organizational...

A state-owned enterprise construction company has many projects that need a logistics process to ensure supplies deliver on time. Currently, there is no logistics planning when project PIC (person-in-charge) requests the logistics to DSCM (Supply Chain Management Division) impromptu. With limited resources...

The pandemic has led to increased penetration in the digitalization sector, one of which is online shopping. The increase in online shopping activities poses challenges for businesses serving consumers, especially customer service. In this situation, chatbots can be a solution to provide better service...

One of the strategy models in maintaining the financial performance company that operates Ferry Ro-Ro is through increasing revenue and optimizing company expenses by creating cost efficiency. Maintenance cost especially ship docking cost is the second-largest company expense because to meet with regulatory...

Digital donations increased two to four times than before during the Covid-19 pandemic. In addition, the mobility limitation has driven fundraising institutions to add online fundraising channels. A crowdfunding website is one solution, but managing it is still complicated for institutions with limited...

Omnichannel is a retailing model which integrates all available channels to provide customers with a smooth shopping experience. Every omnichannel retail company (i.e., IKEA, Starbucks, Sephora, etc.) tries to keep its customers from turning to competitors. The present research aims to investigate the...

One strategy that can be used to increase retail sales is an omnichannel sales strategy. Omnichannel strategy is a strategy that integrates all sales channels. This strategy gives options to customers to choose from and move from one channel to another. This results in webrooming and showrooming shopping...

Biofuel is essential in addressing petroleum-based fuel issues. The most widely used biofuels are vegetable oils. One of the processes to convert vegetable oil into fuel is hydrocracking which requires a catalyst with good activity. This research studied platinum-based mesoporous silica (MS) catalyst...

Comparison between the results of the safety evaluation of the Testing Laboratory is permitted in the ISO/IEC 15408 series. However, the testing laboratory must be able to guarantee the comparability of the evaluation results as a basis for mutual recognition, one of which is by ensuring that the competence...

Ordering Management System (OMS) is the fundamental system that is required by companies that sell goods. A company that sells packaging machinery require the development of their information system and their ordering management system. In this research, the company is still using the traditional method...

Living standards and creating wealth, not only for entrepreneurs but also for related businesses, so entrepreneurship is so important. An internship is a good program for companies to get competitive young employees. The Independent Learning Campus Independent Program (MBKM) is one of the drivers of...

Pandemic of Covid 19 was a roller coaster pressure for any organization including but not limited to higher education especially in Indonesia. The pressure further than just an adaptation of education using digital based technology to overcome the problem of face-to-face learning. After the pandemic...

A business process is a sequence of interrelated activities to produce a product or service. At the same time, business process management has the goal of improving business processes without having to use new technology that is useful for providing better results for customers, following the vision...

The development of information technologies and selling through digital marketing should represent a turning point in marketing techniques. Currently the Covid19 pandemic is affecting almost all areas of life, especially in business and economy. The objectives of this research are to review publications...

Based on PPM Management's research, eighty percent of corporate employees in Indonesia felt burnout in the COVID-19 pandemic and service sector employees gave the highest burnout response, namely thirty-one percent. Likewise, since 2018, the largest bank companies in Indonesia have experienced a...

A business process is a sequence of interrelated activities to produce a product or service. At the same time, business The development of internet utilization in purchasing transactions causes a consumer's behavioral shift from offline to online purchase. During this type of purchase, the most...

The function of the deposit insurance is to guarantee depositors fund to stabilize the banking industry. However, the higher the percentage of the insurance can increase moral hazard which in the long run causes instability in the banking industry. The application of a risk-based premium and a limited...