The 2nd International Conference on Business and Management of Technology (or known as IConBMT) is hosted by Faculty of Economics and Business University of Nahdlatul Ulama Surabaya, with co-hosted by Business Management ITS, Dinamika University and Kadiri University, and also supported by Texas Health and Science University. I am so pleased to see many respected colleagues and reputable practitioners in this conference event. We have a total of 84 submissions and 78 accepted papers. Moreover, we have the representative authors from 4 Countries (Indonesia, Taiwan, Malaysia, and USA). This is an excellent opportunity to meet and to come up with great ideas during the sharing session and private discussion. We have three respected keynote speakers to share their knowledge and expertise as well as numerous of papers to be presented.

Let us express our gratitude to all participants who have supported and made the IConBMT 2020 possible. We also send a great acknowledge to all hardworking committee members. Special thanks are delivered to authors from both local and international with the great research topics to be discussed in IConBMT 2020 event. Last but not least, this book will provide you with a glance about the IConBMT 2020 event such as rundown and the authors’ paper abstract. We wish you enjoy the conference and have a great experience with this event.

The Editors
Dr. Mohamad Yusak Anshori
Shu Chiang Lin, Ph.D
Mahardhika Pratama, Ph.D
Satria Fadil Persada, S.Kom, MBA.,Ph.D
Rachma Rizqina M.,S.T., M.MT
Dr. Teguh Herlambang, S.Si., M.Si.
Denis Fidita Karya, S.Si., M.M.
Mochammad Tanzil Multazam, M.Kn.