Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)

The Role of Organizational Citizenship Behavior (OCB) as a Mediating Variable on the Influence Between Motivation and Employee Performance

Authors
Abdul Hakim1, *, Endah Setyowati1, Niken Lastiti Veri Anggaini1
1Department of Public Administration, Faculty of Administrative Science, Universitas Brawijaya, Malang, 65145, Indonesia
*Corresponding author. Email: abdulhakim@ub.ac.id
Corresponding Author
Abdul Hakim
Available Online 26 July 2023.
DOI
10.2991/978-2-38476-082-4_2How to use a DOI?
Keywords
Motivation; Organizational Citizenship Behavior (OCB); Performance
Abstract

Organizational Citizenship Behavior (OCB) can be interpreted as behavior that exceeds the scope of one's work. This behavior is characterized by the actions of members of the organization that go beyond the work and tasks that have been formally defined and regulated in carrying out their roles and functions in the organization. This study aims to examine the existence of OCB as a mediating variable between motivation and employee performance.. This study used 329 respondents who came from the academic staff of Universitas Brawijaya. The data collection method used is a survey method using a questionnaire as the instrument. While the data analysis consists of descriptive analysis and inferential analysis using Smart PLS. The results showed that there was a positive and significant effect between employee motivation and performance, which was indicated by a P value of 0.033 < 0.05 and a path coefficient value of 0.126. The role of OCB in mediating the influence of motivation on performance has been proven to be significantly positive with a weighted value of 0.144, which is greater than the direct effect of 0.126. Thus, it can be concluded that OCB is a pure mediation.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
26 July 2023
ISBN
978-2-38476-082-4
ISSN
2352-5398
DOI
10.2991/978-2-38476-082-4_2How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Abdul Hakim
AU  - Endah Setyowati
AU  - Niken Lastiti Veri Anggaini
PY  - 2023
DA  - 2023/07/26
TI  - The Role of Organizational Citizenship Behavior (OCB) as a Mediating Variable on the Influence Between Motivation and Employee Performance
BT  - Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)
PB  - Atlantis Press
SP  - 3
EP  - 10
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-082-4_2
DO  - 10.2991/978-2-38476-082-4_2
ID  - Hakim2023
ER  -