Implementing E-Public Service in North Sumatera: Prospects and Challenges

DOI

10.2991/icoposdev-17.2018.38How to use a DOI?

Keywords

E-public service; Smart city; Electronic based development planning.

Abstract

This article explores the implementation of e-public service in Binjai city in North Sumatra by focusing on both the contributions of integrating ICT in public service delivery and institutional challenges facing the government of Binjai city in improving the quality of public service delivery in Binjei city. It demonstrates the gap between the disposition of implementers and the provision of infrastructure, knowledge and capacity have significantly obstructed the achivement of local government in implementing various electronic based service delivery programs. It recommends that intensive dissemination of information on the goals and processes of e-Musrenbang to all segments of the community is urgently required.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Asima Yanty Siahaan
AU  - Tunggul Sihombing
PY  - 2017/10
DA  - 2017/10
TI  - Implementing E-Public Service in North Sumatera: Prospects and Challenges
BT  - Proceedings of the International Conference on Public Policy, Social Computing and Development 2017 (ICOPOSDev 2017)
PB  - Atlantis Press
SP  - 181
EP  - 184
SN  - 2352-5398
UR  - https://doi.org/10.2991/icoposdev-17.2018.38
DO  - 10.2991/icoposdev-17.2018.38
ID  - Siahaan2017/10
ER  -