Emotional intelligence and its influence on organizational leadership in the VUCA world

DOI

10.2991/icsbal-19.2019.32How to use a DOI?

Keywords

Organisational leadership, emotional intelligence, volatility, uncertainty, complexity, ambiguity

Abstract

The objective of this paper is to address the importance of emotional intelligence in the organizational leadership of the 21st century. Recently, many academics agree that the world experiences four key aspects: volatility, uncertainty, complexity and ambiguity (VUCA). In this challenging context, in order to thrive, companies need to promote a more adaptable and conscious leadership, not only within the same organization, but also in their relations with the surrounding reality. The emotional intelligence (EI) is configured as an important aspect in the exercise of leadership, taking into account that broadly, intrapersonal level which is associated with the recognition and control of one's emotions, and the interpersonal level which is associated with empathy, assertive communication, and the ability to influence others to achieve common goals.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Héctor Orejarena
AU  - Oscar Zambrano
AU  - Mauricio Carvajal
PY  - 2019/10
DA  - 2019/10
TI  - Emotional intelligence and its influence on organizational leadership in the VUCA world
BT  - Proceedings of the 4th International Conference on Social, Business, and Academic Leadership (ICSBAL 2019)
PB  - Atlantis Press
SP  - 185
EP  - 188
SN  - 2352-5398
UR  - https://doi.org/10.2991/icsbal-19.2019.32
DO  - 10.2991/icsbal-19.2019.32
ID  - Orejarena2019/10
ER  -