Proceedings of the 2014 International Conference on Social Science

Tourist Satisfaction Based Marketing Research for Domestic Tourist Market of Jiangsu Province

Authors
LiJiao Jin, Wei Tu
Corresponding Author
LiJiao Jin
Available Online November 2014.
DOI
https://doi.org/10.2991/icss-14.2014.5How to use a DOI?
Keywords
Tourist satisfaction; Jiangsu; marketing for domestic tourist market; marketing strategy
Abstract
This paper, with the domestic tourist market of Jiangsu Province as research object, revealed through tourist satisfaction indicator system the fact that the domestic tourist satisfaction at Jiangsu Province has not yet reached the level of satisfaction, and that difference existed in satisfaction between different tourist groups; additionally, this paper identified 13 significant factors affecting tourist satisfaction. On this basis, this paper proposed the marketing strategy for Jiangsu's domestic tourist market. Tourist satisfaction, as derived from customer satisfaction, refers to tourists' comprehensive evaluation of the extent to which the tourism landscapes, infrastructures, tourism environment and social service etc. satisfy their requirements for tourism activities 1. Along with the increasingly fierce competition in sightseeing places, market orientation has become an inevitable choice of tourism development; tourist satisfaction analysis is exactly an important way to learn about tourists and market.
Open Access
This is an open access article distributed under the CC BY-NC license.

Download article (PDF)

Proceedings
2014 International Conference on Social Science (ICSS-14)
Part of series
Advances in Social Science, Education and Humanities Research
Publication Date
November 2014
ISBN
978-94-62520-39-4
ISSN
2352-5398
DOI
https://doi.org/10.2991/icss-14.2014.5How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - LiJiao Jin
AU  - Wei Tu
PY  - 2014/11
DA  - 2014/11
TI  - Tourist Satisfaction Based Marketing Research for Domestic Tourist Market of Jiangsu Province
BT  - 2014 International Conference on Social Science (ICSS-14)
PB  - Atlantis Press
SN  - 2352-5398
UR  - https://doi.org/10.2991/icss-14.2014.5
DO  - https://doi.org/10.2991/icss-14.2014.5
ID  - Jin2014/11
ER  -