Proceedings of the 2019 4th International Conference on Social Sciences and Economic Development (ICSSED 2019)

From pre-entry expectation to turnover intention among life insurance agents in Qingdao, China: Social support change as moderator and organizational commitment as mediator

Authors
Hao Liu, Arsiah Bahron, Awangku Hassanal Bahar Pengiran Bagul
Corresponding Author
Hao Liu
Available Online May 2019.
DOI
10.2991/icssed-19.2019.40How to use a DOI?
Keywords
Organizational commitment, Turnover intention, PLS-SEM.
Abstract

Understanding how China’s life insurance agents’ pre-entry expectation affecting turnover intention, is the purpose of the study. The study employed statistical environment R version 3.4.3 for running Partial least squares structural equation modelling (PLS-SEM) analysis. Compare to pre-entry expectation, perceived performance is more determinative of defining confirmation of expectation. Employees likely to consider organizational commitment more than post-entry satisfaction when they decide whether to stay.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2019 4th International Conference on Social Sciences and Economic Development (ICSSED 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
May 2019
ISBN
10.2991/icssed-19.2019.40
ISSN
2352-5398
DOI
10.2991/icssed-19.2019.40How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Hao Liu
AU  - Arsiah Bahron
AU  - Awangku Hassanal Bahar Pengiran Bagul
PY  - 2019/05
DA  - 2019/05
TI  - From pre-entry expectation to turnover intention among life insurance agents in Qingdao, China: Social support change as moderator and organizational commitment as mediator
BT  - Proceedings of the 2019 4th International Conference on Social Sciences and Economic Development (ICSSED 2019)
PB  - Atlantis Press
SP  - 217
EP  - 220
SN  - 2352-5398
UR  - https://doi.org/10.2991/icssed-19.2019.40
DO  - 10.2991/icssed-19.2019.40
ID  - Liu2019/05
ER  -