Proceedings of the International Conference On Social Studies, Globalisation And Technology (ICSSGT 2019)

The Effect of Work Culture on Visitor Satisfaction at Minangkabau Cultural Documentation and Information Center

Authors
M. Rodi Mansyuri, Afriva Khaidir
Corresponding Author
Afriva Khaidir
Available Online 4 August 2020.
DOI
https://doi.org/10.2991/assehr.k.200803.054How to use a DOI?
Keywords
Work Culture, Visitor Satisfaction, PDIKM
Abstract
The purpose of this study was to examine the effect of work culture on visitor satisfaction at Minangkabau Cultural Documentation and Information Center-Pusat Dokumentasi dan Informasi Kebudayaan Minangkabau (PDIKM) in Padang Panjang City. This study uses a quantitative approach. The study sample was the tourists visiting at PDIKM Padang Panjang City. The sample in this study consist of 376 respondents who were determined using the Slovin formula with an error rate of 5% and the sampling technique was done through accidental sampling. Data analysis techniques using simple regression analysis. The findings show that there is a significant influence between work culture on visitor satisfaction by 13.8%. The results of the study concluded that work culture influences visitor satisfaction at PDIKM Padang Panjang City.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - M. Rodi Mansyuri
AU  - Afriva Khaidir
PY  - 2020
DA  - 2020/08/04
TI  - The Effect of Work Culture on Visitor Satisfaction at Minangkabau Cultural Documentation and Information Center
BT  - Proceedings of the International Conference On Social Studies, Globalisation And Technology (ICSSGT 2019)
PB  - Atlantis Press
SP  - 440
EP  - 446
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200803.054
DO  - https://doi.org/10.2991/assehr.k.200803.054
ID  - Mansyuri2020
ER  -