Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)

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The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic

Authors
Kah Boon Lim1, Sook Fern Yeo1, 2, *, Theshmah Janarthanan Nambiar1, Cheng Ling Tan3
1Faculty of Business, Multimedia University, Melaka, Malaysia
2Department of Business Administration, Daffodil International University, Dhaka, 1207, Bangladesh
3Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia
*Corresponding author. Email: yeo.sook.fern@mmu.edu.my
Corresponding Author
Sook Fern Yeo
Available Online 26 December 2022.
DOI
10.2991/978-94-6463-080-0_25How to use a DOI?
Keywords
Teleworking; Job satisfaction; Communication satisfaction; Intrinsic motivation
Abstract

Many companies have adapted digital technology to continue their businesses during the enforcement of movement control order due to the COVID-19 pandemic. The main objective of this research was to examine the effect of teleworking on working adult’s job satisfaction during COVID-19 pandemic. There were four independent variables which were communication satisfaction, intrinsic motivation, organisational social support and psychological strain were being tested on the job satisfaction which act as the dependent variable of this study. This research is mainly concern on working adults whose range between 18 to 60 years old. Convenience sampling method has been employed in this study. The response rate of this study is 92.54% where 186 respondents who have experienced of teleworking during the COVID-19 pandemic have answered the questionnaire of this study. The collected data were entered into SPSS version 26 and then tested using Partial Least Square Structural Equation Modelling (PLS-SEM 3.3.3). The analysis result concluded that only communication satisfaction and intrinsic motivation showed significant effect towards job satisfaction among working adults during the COVID-19 pandemic. Government bodies and employer will benefit from the findings of this research to know the needs and wants of their employees.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
26 December 2022
ISBN
10.2991/978-94-6463-080-0_25
ISSN
2352-5428
DOI
10.2991/978-94-6463-080-0_25How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Kah Boon Lim
AU  - Sook Fern Yeo
AU  - Theshmah Janarthanan Nambiar
AU  - Cheng Ling Tan
PY  - 2022
DA  - 2022/12/26
TI  - The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic
BT  - Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)
PB  - Atlantis Press
SP  - 285
EP  - 296
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-080-0_25
DO  - 10.2991/978-94-6463-080-0_25
ID  - Lim2022
ER  -