Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)

+ Advanced search
33 articles
Proceedings Article

Peer-Review Statements

Arnifa Asmawi
All of the articles in this proceedings volume have been presented virtually at the second International Conference on Technology and Innovation Management 2022 (ICTIM 2022) on 25–27 July 2022. These articles have been peer reviewed by the members of the Technical Programme Committee and approved by...
Proceedings Article

Purchase Intention Towards Online Grocery Shopping After Covid-19 Pandemic: A Conceptual Framework

Kwong Weng Tan, Booi Chen Tan, Nasreen Khan
With the emergence of the Covid-19 pandemic, people have been forced to adapt to a “new normal” lifestyle. Working from home, virtual learning, lockdowns, quarantines, and required face mask wearing in public are all part of the new normal. In March 2020, many countries in the world went into lockdown...
Proceedings Article

Green Innovation, Agro-Environmental and Energy Intensity: Evidence from Emerging Economies

Jain Yassin, Wong Sing Yun, Rabiatul Adawiah Binti Jalim
This paper investigates the dynamic responses of green technology innovation and agriculture environmental efficiency on energy intensity in Emerging and Growth-Leading Economies. This study use the Dynamic Common Correlated Effect to evaluate cross-sectional dependence among cross-sectional units and...
Proceedings Article

Determining Factors that Influence Consumer Behaviour Intention to Use Cashless Payment in Malaysia

Qing Zhi Goh, Lan Thi Phuong Nguyen
With the outbreak of the COVID-19 pandemics and the aggression in promoting Malaysia to be a cashless society by the Malaysian Government, the cashless payment is expected to grow and become the preferred method of payment in the future. This paper aims to explore factors influencing consumer behavioral...
Proceedings Article

The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

Len Kit Lawrence Tay, Kar Hoong Chan, Tuan Hock Ng, Yeh Ying Cheah, Hasnain Hussain
Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, moving to the next phase of endemic, what motivates the Generation Y to continue using E-wallet remains questionable? In order to ensure the sustainable business in the post Covid-19 pandemic era, this study...
Proceedings Article

Distance Estimation Using Low Calibrated Tx in BLE’S Advertising Mode for COVID-19 Contact Tracing

Thein Oak Kyaw Zaw, Saravanan Muthaiyah, Byeonghwa Park, Muhammad Afif Bin Mohd Fathullah
The ability to estimate distance between people has been an important aspect in contact tracing especially in this Covid-19 pandemic. This is because, distance is one of the crucial element in determining whether a person is a close contact or not. In this context, Centers for Disease Control (CDC) and...
Proceedings Article

A Review: Methods of Acceptance Testing

Ryan Then Ye Tong, Yeow Kai Yuan, Ng Wen Dong, R. Kanesaraj Ramasamy
This study article seeks to establish promising research areas by identifying the acceptance testing method with the best performance in the literature. Accuracy and correctness, which are the most important metrics in acceptance testing, are used to evaluate performance. Acceptance testing is a method...
Proceedings Article

Factors Affecting University Students’ Saving Behaviour in Malaysia

Yee Hui Looi, Lan Thi Phuong Nguyen, Saravanan Muthaiyah
Financial complexity stems from a lack of financial literacy, excessive spending on unneeded products or impulse purchases, and sustaining an extravagant lifestyle, all of which have led to people resorting to loans to meet their requirements. Today, Malaysian young adults are indeed to be the main group...
Proceedings Article

Determinants of Knowledge Worker Performance in Public Sector: A Conceptual Framework

Neetha Kumari Pachayappan, Kalisri Logeswaran Aravindan, Mazni Alias
Malaysian government has given a very high importance in developing the knowledge and skills among public service officers who are knowledge workers since human capital has been the key towards high performance achievement. However, there are many issues on unsatisfactory performance in public sector...
Proceedings Article

The Role of GHRM Practices Towards Sustainable Procurement Behaviour A Conceptual Framework

Nuryusnita Yusoff, Mazni Alias, Norhazlin Ismail
This research investigates sustainable procurement behaviour according to standpoint of green human resource management relationships. Surveyed of the past studies on inter-organizational interconnections and supported by Ability-Motivation-Opportunity Framework, a conceptual framework is offered, as...
Proceedings Article

Adoption Factors of P2P Lending in India

Stanny Dias, Anukool Nigalye, Jayant Mahajan
The purpose of this paper is to study the effect of perceived usefulness (PU) and perceived ease of use (PEOU) on usage towards the adoption of Peer-to-Peer (P2P) lending in India, with gender and occupation as moderating factors. The paper also tries to understand the awareness level of P2P lending...
Proceedings Article

Minimalism Lifestyles Promote Well-Being: The New Paradigm

Pang Mary, Lai Ming-Ming
The principle of oneness of life is inseparable between mind and hearts of people that help to contribute well-being. This paper explains the key attributes of minimalism lifestyle in a modern digital society. A conceptual framework proposes the cultivation of minimalism lifestyle to motivates a person...
Proceedings Article

Navigating the Covid-19 Pandemic: A Malaysian Case Study

Gomathy Balasubramanian, Kamarulzaman Ab. Aziz
In 2020, the entire world was confronted with a pandemic that would inevitably cause profound changes in all spheres of life, from social to economic. The severe economic crisis that followed the pandemic outbreak has compelled organisations to reconsider the necessary changes and new challenges for...
Proceedings Article

Prediction of Customer Transactional Net Promoter Score (tNPS) Using Machine Learning

A Telecommunication Company Case Study

Rathimala Kannan, Chee Yoong Yan, Kannan Ramakrishnan, Dedy Rahman Wijaya
In many retail organisations, transactional Net Promoter Score (tNPS) is used to quantify customer satisfaction. It is also one of the alternative measures used in customer retention strategies and assessing customer loyalty. Customers who are dissatisfied rarely express their dissatisfaction before...
Proceedings Article

Diploma Students’ Reasoning About Variation with TinkerPlots™

Suraya Md Suyod
The purpose of this study is to investigate the reasoning about variation with Tinkerplots on diploma students. The participants of this study consist of four diploma students from a private university in Cyberjaya, Selangor. Data for this study was collected using interview technique and observations....
Proceedings Article

Emotion Recognition System Adoption: A Proposed Framework

Muhammad Nadzree Mohd Yamin, Kamarulzaman Ab. Aziz, Tan Gek Siang, Nor Azlina Ab. Aziz
An emotion recognition system or ERS is an emerging technology due to its potential use in various platforms, applications and sectors. ERS is a key technology arising from the fourth industrial revolution (IR 4.0) and arguably it is becoming a key technology in enabling the fifth industrial revolution...
Proceedings Article

A Review of Data Breach Cost in Cloud Computing

Muhammad Afif Fathullah, Anusuyah Subbarao, Saravanan Muthaiyah
In this technological age, there has been rapid advances in technology such as in cloud computing. There are benefits, opportunities, and values to be gained from these technologies. However, there has also been introduction of new risks and challenges such data breaches in a cloud computing environment....
Proceedings Article

An Examination of the Role of Self-reflection in Female Leadership Effectiveness of Manufacturing Industry in Malaysia

Lye Yin Cho, Raman Kavitha, Ganesan Jaya
Leading effectively is essential to secure an organisation’s market share by fulfilling the strong demand in the manufacturing sector during this pandemic. Psychology researchers found that self-reflection is a powerful tool for increasing self-awareness, well-being, self-efficacy and enhance effectiveness....
Proceedings Article

The Natural, Social Environment and Urban Residents’ Intention to Remain: A Conceptual Framework

Alan Wee-Khang Keh, William Wee-Lim Hew, Sook Fern Yeo, Cheng Ling Tan
To date, many urban centers are plagued with a variety of environmental and social issues which weakens the quality of life of its residents. As a result, there is a trend of outmigration, where urban residents are moving away from these urban centers, contributing to the decline of these traditional...
Proceedings Article

Data Analytics for Effective Project Management in the Oil and Gas Industry

Victor Tan, Kamarulzaman Ab. Aziz, Seyed Hadi Razavi
This study aims to highlight the effectiveness of data analytics in project management within the oil and gas sector. Data analytics have increasingly improved efficiency and effectiveness in most sectors by boosting decision-making accuracy through an intensive data-driven forecasting model. Despite...
Proceedings Article

Inclusive Entrepreneurial Intention Among the Youth in Malaysia, Does Gender Matter?

Mhd Louai Sarhan, Kamarulzaman Ab. Aziz, Atikah Mohd Zulkifle
Inclusive entrepreneurship refers to the participation of under-represented groups in entrepreneurialism in order to assist them in overcoming social and economic challenges as well, that plays a very significant role in poverty reduction. This study propounds that the main solution to this issue is...
Proceedings Article

Impact of SWIFT Sanction on Global Economy

Tanvir Hasib, V. Vijayakumar Vengadasalam
The ongoing Russia-Ukraine war has brought the SWIFT payment system into the spotlight, with the US and European countries having taken steps to remove Russia from the financial system. This could end up being a lethal catastrophe for Russian banks, particularly the smaller ones. International money...
Proceedings Article

Factors Affecting Online Purchase Retention Among Malaysian Women During the Pandemic

Jayanty Kuppusamy, Emily Teo Jia Yun
Online shopping has continuously been in the upward trend. The pandemic further pushed the need to purchase online to a higher level. This study is commenced in order to determine the factors affecting online purchase retention. The respondents for this study are women since they are an important group...
Proceedings Article

Artificial Intelligence Augmented Project Management

Muhammad Hisham Salleh, Kamarulzaman Ab. Aziz
Project Management (PM) is a critical function for organizations and businesses. Whilst projects are important and continue to be important, the failure rate is still alarmingly high. The emerging technologies in this Fourth Industrial Revolution (IR 4.0) era, particularly Artificial Intelligence (AI)...
Proceedings Article

The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic

Kah Boon Lim, Sook Fern Yeo, Theshmah Janarthanan Nambiar, Cheng Ling Tan
Many companies have adapted digital technology to continue their businesses during the enforcement of movement control order due to the COVID-19 pandemic. The main objective of this research was to examine the effect of teleworking on working adult’s job satisfaction during COVID-19 pandemic. There were...
Proceedings Article

Stop Running Away from Stress: Practice Mindfulness Instead

Fatin Zaida Zaidi, Lai Ming Ming, Anisah Jumaat
Stress is a natural response to being unable to cope with specific demands and events. Even though it is a well-known fact that almost everyone is facing stress, discussing stress is still taboo. Stress has been something everyone has been expected to ‘adapt to’ since ‘everyone else is doing it.‘ Day...
Proceedings Article

A Study of Female- and Older Adults-Led Households’ Telecommunication Expenditure in Digital Malaysia

Yvonne Lee, Hazwan Mat Din, Chui Yin Wong, Wan Teng Lai, Ah Choo Koo
The telecommunication expenditure patterns of Malaysian households in 2019 were analysed with microdata. Telecommunication expenditure resembles luxury goods spending behaviour. Households headed by older adults, female older adults, or those consisting entirely of older adults when compared to groups...
Proceedings Article

A Framework on Intention to Adopt Internet of Things Among MSMEs in Farming

Yusliza Jamalut, Mohd Fairuz Abd Rahim, Jeen-Wei Ong
The agrofood sector is essential in many countries worldwide for food security, food safety and nutrition but facing challenges and issues of productivity, lack of involvement from youth, climate change, and scarcity of resources. Many countries have promoted the Internet of Things (IoT) as part of the...
Proceedings Article

Factors Affecting Workforce Turnover Among Engineers in Klang Valley

A. Lilian
This study aims to examine the determinants of turnover intention among civil engineers in Klang Valley. Civil engineering is an important profession in the construction sector for its powerful role in economic growth, yet the construction industry is experiencing high turnover rates. In spite of that,...
Proceedings Article

The Impacts of Work-Life Balance in Airline Industry: A Proposed Conceptual Framework

Tsara Alanna Amiruddin, Muzalifah Monil
The study examines the factors affecting work-life balance (WLB) in Malaysia's Airline industry, focusing on airline employees with the data collected using the quantitative research method. Besides, the study proposes a framework on WLB based on previous studies and the underpinning theories. The...
Proceedings Article

Humanizing the Fourth Industry Revolution in Sustainable Supply Chain Management

Munia Ahamed, Mohd Fairuz Abd Rahim, Abdul Aziz Ahmad
The transition to Industry 4.0 and the growing adoption of new digital technologies in industrial operations present new challenges and opportunities in terms of human work and work organization. To overcome these obstacles and seize emerging opportunities, new socio-technical and human-centered design...
Proceedings Article

Digital Transformation for SME Banks

Saravanan Muthaiyah, Thein Oak Kyaw Zaw, Kalaiarasi Sonai Muthu Anbanathen, Lan Nguyen
Digital economy has brought about new technological competencies that have made it possible for banks to embark on digitalization of processes and digital transformation implementation across their product offerings. From digitization to digitalization and then digital transformation, technological advancement...