Commitment Management as a Determining Factor in the Successful ERP Implementation at Manufacturing Companies

DOI

10.2991/assehr.k.200303.009How to use a DOI?

Keywords

ERP, commitment, implementation, manufacture

Abstract

The development of industry 4.0 with the internet of things and big data caused a shift in the system from analog to digital and from from batch processing to real time processing and from standalone system to integrated system where a system is needed to be able to integrate one business process with other business processes in a company. Technological developments have resulted in changes in the manufacturing world where manufacturing industry development strategies are carried out in a coordinated, integrated, and sustainable manner supported by the active involvement of industry players. ERP implementation in the business world especially manufacturing can be a success factor in building sustainable excellence. This study is intended to illustrate commitment management as critical success factors for ERP implementation which is used to develop systems in the manufacturing in Indonesian which become focus by goverment in making Indonesia 4.0 namely 5 fields food and beverage, textiles and clothing, automotive, chemical, and electronics. ERP benefits to operate our business more efficiently, more visibility and control over inventory, reduction of operational costs, and improved customer satisfaction and retention. The method used in this study was qualitative research with a descriptive approach. The data collection techniques are applied by observations and literature studies. The results show that management support (commitment) is needed not only at the beginning of the project, but also at the time implementation and after the project is completed where ERP is operated by company to achieve business objectives.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Dadang Amiruddin
AU  - Sam’un Jaja Raharja
PY  - 2020
DA  - 2020/03/06
TI  - Commitment Management as a Determining Factor in the Successful ERP Implementation at Manufacturing Companies
BT  - Proceedings of the 1st International Multidisciplinary Conference on Education, Technology, and Engineering (IMCETE 2019)
PB  - Atlantis Press
SP  - 33
EP  - 36
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200303.009
DO  - 10.2991/assehr.k.200303.009
ID  - Amiruddin2020
ER  -