Implementation Communication Crisis Public Relations of Digital Media-Based: Internet Use Before, During, and After the Covid19 Crisis

DOI

10.2991/978-2-494069-07-7_33How to use a DOI?

Keywords

Implements Communication Crisis; Media Digital; Publicity; Public Relations

Abstract

My purpose of doing this research is to find out the activity process of tourist site managers who carry out crisis communication activities through online media or digital media using internet technology links. The problem of this paper lies in the practice of crisis communication in Public Relations institutions that use the Internet before, during, and after the Covid19 Crisis. The data in this study used information from informants as primary data, research results directly in the field, and data from websites about news published by online media about PR activities in implementing crisis communication on Paloh Naga tourism, Denai Lama Village. Findings at tourist sites that managers have not been effective in using digital media to fill in digital media, this is due to constraints on the internet network in the area. According to Yin, the case study approach, because it can be applied to phenomena and contexts, the essence of the field cannot be seen clearly and several sources can be used as evidence and sources of information to enrich the citations in this paper. I use the concept of crisis communication according to my observations and the cases that occurred. The concept of crisis communication can explore cases and this activity should be carried out. The manager of breakfast culinary tourism sites in Denai Lama Village responds to crises during, before, during, and after the crisis, This refers to the Situational Crisis Communication Theory/SCCT.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Faustyna
PY  - 2022
DA  - 2022/11/15
TI  - Implementation Communication Crisis Public Relations of Digital Media-Based: Internet Use Before, During, and After the Covid19 Crisis
BT  - Proceedings of the International Conference on Communication, Policy and Social Science (InCCluSi 2022)
PB  - Atlantis Press
SP  - 277
EP  - 287
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-07-7_33
DO  - 10.2991/978-2-494069-07-7_33
ID  - 2022
ER  -