Proceedings of the International Conference on Communication, Policy and Social Science (InCCluSi 2022)

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Uncertainty Reduction Strategy by Prospective Hajj Pilgrims

(Hajj Departure Cases Due Covid-19 Pandemic)

Authors
Mutiara Yusdhiana1, *, Sri Hastarjo2, Sudarmo2
1Master Student at Study Program of Communication Sciences, Faculty of Social and Political Sciences, Universitas Negeri Sebelas Maret, Surakarta, Indonesia
2Lecturer at Faculty of Social and Political Sciences, Universitas Negeri Sebelas Maret, Surakarta, Indonesia
*Corresponding author. Email: tiarayusdhi@student.uns.ac.id
Corresponding Author
Mutiara Yusdhiana
Available Online 15 November 2022.
DOI
10.2991/978-2-494069-07-7_49How to use a DOI?
Keywords
Cancellation of Hajj; Public Information Disclosure; Uncentainty Reduction Theory
Abstract

As a country with a Muslim majority population, the cancellation of the departure of Indonesian pilgrims for two consecutive years has become a major issue that has attracted quite a lot of attention. In 2022, prospective Hajj pilgrims are again feeling restless due to the uncertainty of the departure of the Hajj pilgrimage in the midst of the Omicron case slowly creeping up. This study aims to describe how communication conflicts occur in the process of providing information services. This study uses a qualitative approach by applying the case study method using the Uncertainty Reduction Theory (URT) strategy. The findings in this study are the occurrence of communication problems between prospective pilgrims as stakeholders. They have not fully obtained the Right to Information that should be given by the Ministry of Religion as a State Public Agency that is bound by Public Information Disclosure.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Communication, Policy and Social Science (InCCluSi 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
15 November 2022
ISBN
10.2991/978-2-494069-07-7_49
ISSN
2352-5398
DOI
10.2991/978-2-494069-07-7_49How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Mutiara Yusdhiana
AU  - Sri Hastarjo
AU  - Sudarmo
PY  - 2022
DA  - 2022/11/15
TI  - Uncertainty Reduction Strategy by Prospective Hajj Pilgrims
BT  - Proceedings of the International Conference on Communication, Policy and Social Science (InCCluSi 2022)
PB  - Atlantis Press
SP  - 436
EP  - 444
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-07-7_49
DO  - 10.2991/978-2-494069-07-7_49
ID  - Yusdhiana2022
ER  -