The Importance and Performance Analysis with Diagonal Regression Approach

DOI

10.2991/978-94-6463-008-4_62How to use a DOI?

Keywords

Importance and Performance Analysis; regression approach; Standard Error of Estimate; ISO-IPA

Abstract

This study aims to examine the importance and performance analysis using a diagonal regression approach. Scale measurement used semantic differential. The diagonal of the regression coefficient was used to map the coordinates of the balance of the importance and performance analysis assessments with an estimation of the data spread of the standard error of estimation at an error rate of 5%. The results of the study indicate that there are 5 strategic areas of IPA: high priority areas to be improved, areas of a balance of performance and importance (ISO-IPA), low priority, keep up the good performance, and possible areas of waste of resources indicator.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Uus Mohammad Darul Fadli
AU  - Budi Rismayadi
AU  - Citra Savitri
PY  - 2022
DA  - 2022/12/05
TI  - The Importance and Performance Analysis with Diagonal Regression Approach
BT  - Proceedings of the 19th International Symposium on Management (INSYMA 2022)
PB  - Atlantis Press
SP  - 487
EP  - 494
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-008-4_62
DO  - 10.2991/978-94-6463-008-4_62
ID  - Fadli2022
ER  -