Proceedings of the 19th International Symposium on Management (INSYMA 2022)

Analysis of Workload, Employee Placement, and Employee Engagement on Employee Job Satisfaction at Medan Customs and Excise Office

Authors
Bosker Edward Hutabarat1, *, Prihatin Lumbanraja1, Isfenti Sadalia1
1University of North Sumatera, Medan, Indonesia
*Corresponding author. Email: edwardbosker@gmail.com
Corresponding Author
Bosker Edward Hutabarat
Available Online 5 December 2022.
DOI
10.2991/978-94-6463-008-4_73How to use a DOI?
Keywords
Workload; employee placement; employee engagement on employee job satisfaction
Abstract

One of the important aspects of human resource management is measuring employee job satisfaction. Job satisfaction is an individual’s general attitude towards his job. This study analyzes the influence of workload, employee placement, and employee engagement on employee job satisfaction at Medan Customs and Excise Office. The study was conducted on 71 employees of Medan Customs and Excise Office. Data collection technique using a survey method was used by distributing questionnaires and processed by SPSS. The study results show that workload, employee placement, and employee engagement simultaneously influence employee job satisfaction; the workload has a significantly negative influence on employee job satisfaction, employee placement has a significantly positive influence on employee job satisfaction, and employee engagement has a significantly positive influence on employee job satisfaction. This study can provide input and consideration for the Medan Customs and Excise Office on the influence of workload, employee placement, and employee engagement on employee job satisfaction.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 19th International Symposium on Management (INSYMA 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
5 December 2022
ISBN
10.2991/978-94-6463-008-4_73
ISSN
2352-5428
DOI
10.2991/978-94-6463-008-4_73How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Bosker Edward Hutabarat
AU  - Prihatin Lumbanraja
AU  - Isfenti Sadalia
PY  - 2022
DA  - 2022/12/05
TI  - Analysis of Workload, Employee Placement, and Employee Engagement on Employee Job Satisfaction at Medan Customs and Excise Office
BT  - Proceedings of the 19th International Symposium on Management (INSYMA 2022)
PB  - Atlantis Press
SP  - 571
EP  - 579
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-008-4_73
DO  - 10.2991/978-94-6463-008-4_73
ID  - Hutabarat2022
ER  -