Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)

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Accessibility of Surabaya Museum for Visitors with Physical Disabilities

Authors
Upik Dyah Eka Noviyanti1, *, Ismet Hadi2
1Tourism Study Program, Faculty of Vocational Studies, Universitas Airlangga, Surabaya, Indonesia
2Law Study Program, Universitas Muhammadiyah Gorontalo, Gorontalo, Indonesia
*Corresponding author. Email: upikdyah@vokasi.unair.ac.id
Corresponding Author
Upik Dyah Eka Noviyanti
Available Online 26 December 2022.
DOI
10.2991/978-2-494069-73-2_22How to use a DOI?
Keywords
Accessibility; Disability; Museum
Abstract

Museums as historical tourist destinations are required to provide facilities that are accessible by non-disabled as well as special needs or disabled tourists. Generally, tourists with disabilities are often neglected and receive little attention, particularly during the COVID-19 pandemic. Therefore, this research was conducted to identify the accessible facilities for visitors with physical disabilities at the Surabaya Museum, which is presently a popular tourist destination. Data were obtained through observation and interviews to determine the need for facilities and accessibility for people with physical disabilities at the Surabaya Museum. The results showed that the facilities required by people with physical disabilities include ramps, lifts, special toilets, stairs with handrails, special parking spaces, and wheelchairs, and the lack of these amenities has limited their access to the museum. Consequently, the research findings are expected to serve as recommendations to stakeholders and improve accessibility for all visitors and tourists with physical disabilities to enjoy the various attractions in the museum.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
26 December 2022
ISBN
10.2991/978-2-494069-73-2_22
ISSN
2352-5398
DOI
10.2991/978-2-494069-73-2_22How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Upik Dyah Eka Noviyanti
AU  - Ismet Hadi
PY  - 2022
DA  - 2022/12/26
TI  - Accessibility of Surabaya Museum for Visitors with Physical Disabilities
BT  - Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)
PB  - Atlantis Press
SP  - 293
EP  - 307
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-73-2_22
DO  - 10.2991/978-2-494069-73-2_22
ID  - Noviyanti2022
ER  -