Measuring Organizational Performance of Small Medium Enterprise (SME) Printing Industry (Bandung, Jogjakarta, and Bali) using SCOR level 1 Opportunity Gap
- https://doi.org/10.2991/isclo-15.2016.33How to use a DOI?
- Organizational Performance, Supply Chain Operation Reference, Perfect Order Fulfillment, screen-printing
Every business, including SMEs should be ready in facing the globalization, such as Asean Economic Community (AEC) 2015. For most SMEs in developing countries such as in Indonesia still have low productivity, they need to increase their performance. This study was focused on how to measure the organizational performance using Supply Chain Operation Reference (SCOR) Model Level 1 to define an opportunity gap in screen-printing business. Descriptive method was used with 67 people as respondents from three cities, Bandung, Yogyakarta, and Bali. The result shown that from three cities that studied, Bali has the best performance since there is no performance gap found. Which means that there is no lost opportunity, and they gain maximum profit. While the other three, still found performance gap. To overcome the gap and improve the process, still need to analyze the Plan, Source, Make, Delivery, Return activities.
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Herry Irawan AU - Ratih Hendayani AU - Dodie Tricahyono PY - 2016/03 DA - 2016/03 TI - Measuring Organizational Performance of Small Medium Enterprise (SME) Printing Industry (Bandung, Jogjakarta, and Bali) using SCOR level 1 Opportunity Gap BT - Proceedings of the 3rd International Seminar and Conference on Learning Organization (isclo-15) PB - Atlantis Press SP - 177 EP - 181 SN - 2352-5398 UR - https://doi.org/10.2991/isclo-15.2016.33 DO - https://doi.org/10.2991/isclo-15.2016.33 ID - Irawan2016/03 ER -