Generation Y E-Learning Satisfaction Measurement for Corporate Learning Improvement. A Case Study of PT. Telekomunikasi Indonesia
- DOI
- 10.2991/isclo-15.2016.40How to use a DOI?
- Keywords
- e-learning, e-learning satisfaction, gen Y, corporate learning, digital business
- Abstract
The implementation of E-learning in corporate organization is a digital way to develop employees' competencies. User satisfaction is used as an indicator to measure the implementation of e-learning in the corporate environment. Business transformation of the company towards digital business is done as a way to change a corporation to comply with future business. It is an effort to handle the generational transition of human resource. The purpose of this study was to determine the effect of e-learning system quality on the level of user satisfaction in the digital learning process, especially for Generation Y. E-Learning satisfaction survey was conducted on Generation Y, Generation X, and Baby Boomers in the company. The conceptual model used in this research is adapted from E-Learning Satisfaction Model. This study resulted in gaps of learning between generations, as well as priorities and recommendations on e-learning improvement, especially for Generation Y in the corporation, so that it will be used to enable the application of digital business era in the future.
- Copyright
- © 2016, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Sri Praptini Rahayu AU - Dyah Diwasasri Ratnaningtyas AU - Yunizar AU - Yudi Azis PY - 2016/03 DA - 2016/03 TI - Generation Y E-Learning Satisfaction Measurement for Corporate Learning Improvement. A Case Study of PT. Telekomunikasi Indonesia BT - Proceedings of the 3rd International Seminar and Conference on Learning Organization (isclo-15) PB - Atlantis Press SP - 215 EP - 223 SN - 2352-5398 UR - https://doi.org/10.2991/isclo-15.2016.40 DO - 10.2991/isclo-15.2016.40 ID - Rahayu2016/03 ER -