Proceedings of the International Symposium on Social Sciences, Education, and Humanities (ISSEH 2018)

Critical Factor of Mobile Payment Acceptance in Millenial Generation: Study on the UTAUT model

Authors
Ida Rosnidah, Arinal Muna, Ayatullah Michael Musyaffi, Nelia Fariani Siregar
Corresponding Author
Arinal Muna
Available Online March 2019.
DOI
https://doi.org/10.2991/isseh-18.2019.30How to use a DOI?
Keywords
millennial generation; mobile payments; technology acceptance; UTAUT
Abstract

The millennial generation is considered a golden generation in the world and Indonesia, in particular, that is capable of being the driving force of changes. They want everything to be fast and easy, especially transactions. Mobile payments provide a fast and easy solution for making payments wherever and whenever. The main objective of this research is to study the factors that influence the acceptance of mobile payment use in the millennial generation using the unified theory of acceptance and use of technology model. Questionnaires were distributed through Google Form. The participant in this study amounted to 125, which were chosen through purposive sampling method. Structural equation modelling - partial least square regression and SmartPLS 3.0 was employed as the measuring tools. Results of this study show a significant positive effect of performance expectancy, effort expectancy, and social influence on behavioural intention. Moreover, facilitating condition and behavioural intention on use behaviour millennial generation tend to use mobile payments as their payment instrument.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Symposium on Social Sciences, Education, and Humanities (ISSEH 2018)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
March 2019
ISBN
978-94-6252-692-1
ISSN
2352-5398
DOI
https://doi.org/10.2991/isseh-18.2019.30How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Ida Rosnidah
AU  - Arinal Muna
AU  - Ayatullah Michael Musyaffi
AU  - Nelia Fariani Siregar
PY  - 2019/03
DA  - 2019/03
TI  - Critical Factor of Mobile Payment Acceptance in Millenial Generation: Study on the UTAUT model
BT  - Proceedings of the International Symposium on Social Sciences, Education, and Humanities (ISSEH 2018)
PB  - Atlantis Press
SP  - 123
EP  - 127
SN  - 2352-5398
UR  - https://doi.org/10.2991/isseh-18.2019.30
DO  - https://doi.org/10.2991/isseh-18.2019.30
ID  - Rosnidah2019/03
ER  -