Unmet Expectations and Job Withdrawal Behavior: A Moderated Mediation Model

DOI

10.2991/978-2-494069-51-0_75How to use a DOI?

Keywords

unmet expectations; job withdrawal behavior; person-job fit; external employability

Abstract

It has been demonstrated that job withdrawal behavior is a workplace behavior with negative consequences. Although extant research has extensively explored its antecedents, little consideration has been given to the effect of unmet expectations. In the context of Chinese companies that emphasize the orientation of collectivism, we developed and tested a model that incorporates the gap between actual work and significant others’ work expectations with job withdrawal behavior. Our analysis of self-reported data from 482 employees showed that the gap between actual work and significant others’ work expectations was directly and positively related to employees’ job withdrawal behavior as well as indirectly and positively related to person-job fit. In addition, external employability was found to act as a critical factor. With specific reference to this, the negative impact of person-job fit on job withdrawal behavior was stronger when external employability was higher. Therefore, these findings provided new clues for the predictive mechanism of job withdrawal behavior. Moreover, they also underscored the important impact of the gap between actual work and significant others’ work expectations on their workplace attitudes and behaviors in China.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Xiaoning Wang
AU  - Fangjing Lin
PY  - 2022
DA  - 2022/12/09
TI  - Unmet Expectations and Job Withdrawal Behavior: A Moderated Mediation Model
BT  - Proceedings of the 2022 7th International Conference on Modern Management and Education Technology (MMET 2022)
PB  - Atlantis Press
SP  - 543
EP  - 554
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-51-0_75
DO  - 10.2991/978-2-494069-51-0_75
ID  - Wang2022
ER  -