Training and Turnover Intention of Hotel Employees the Mediating Role of Job Satisfaction

DOI

10.2991/978-2-494069-51-0_46How to use a DOI?

Keywords

employee training; job satisfaction; turnover intention

Abstract

This study investigates the relationships between employee training, job satisfaction, and turnover intention in the hospitality industry. Research shows that employee training can help improve employee job satisfaction and reduce employee turnover intention, and under the influence of training difficulty, training quality has different effects on job satisfaction; job satisfaction helps reduce the turnover intention of hotel employees and plays a mediating role between employee training and turnover intention. These conclusions will have significant reference value for hotels to improve training quality and reduce training investment risk.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yifan Wang
PY  - 2022
DA  - 2022/12/09
TI  - Training and Turnover Intention of Hotel Employees the Mediating Role of Job Satisfaction
BT  - Proceedings of the 2022 7th International Conference on Modern Management and Education Technology (MMET 2022)
PB  - Atlantis Press
SP  - 332
EP  - 338
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-51-0_46
DO  - 10.2991/978-2-494069-51-0_46
ID  - Wang2022
ER  -