Proceedings of the 2019 International Conference on Management Science and Industrial Economy (MSIE 2019)

Establishment of A Comprehensive Service Management System for Retail Stores

Authors
Qinghua Lu
Corresponding Author
Qinghua Lu
Available Online January 2020.
DOI
https://doi.org/10.2991/msie-19.2020.19How to use a DOI?
Keywords
Retail Store; Service Management; System; Comprehensive Service; Strategy
Abstract

Service management has always been one of the important tasks of retail enterprises, and has a greater impact on retail enterprises. Establishing a comprehensive service management system for retail stores can solve the dilemma faced by retail stores, clarify the customer base of the store, and thus improve the competitiveness of the store, thereby ensuring the image of the corporate brand. At present, the establishment of a comprehensive service management system for retail stores is not good, which affects the economic benefits of retail stores. Based on its existing problems, this paper analyzes the conditions that should be possessed by the comprehensive service management system, as well as the specific establishment methods, hoping to provide reference for relevant personnel.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2019 International Conference on Management Science and Industrial Economy (MSIE 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
January 2020
ISBN
978-94-6252-893-2
ISSN
2352-5428
DOI
https://doi.org/10.2991/msie-19.2020.19How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Qinghua Lu
PY  - 2020/01
DA  - 2020/01
TI  - Establishment of A Comprehensive Service Management System for Retail Stores
BT  - Proceedings of the 2019 International Conference on Management Science and Industrial Economy (MSIE 2019)
PB  - Atlantis Press
SP  - 96
EP  - 98
SN  - 2352-5428
UR  - https://doi.org/10.2991/msie-19.2020.19
DO  - https://doi.org/10.2991/msie-19.2020.19
ID  - Lu2020/01
ER  -