Importance of Interpersonal Skills at Work towards Managing People in an Educational Context
- 10.2991/msmi-18.2018.6How to use a DOI?
- Interpersonal skills, Importance, Educational work.
In this digital information age, more and more people are over-dependent on electronic communication, such as e-mail, voice mail audio-conferencing and video-conferencing. Simultaneously another challenge to many people has emerged with the question: how does it happen that people with high IQ (intelligence quotient) and electronic technologies do not always land top jobs even ordinary ones? The answer often lies in ‘the 21st Century Skill’-- interpersonal skills (the en Gauge 21st Century skills 2003). As the recent ICT Skills Snapsho reveals: “As the demand data has shown, interpersonal skills (particularly communication skills) are mandatory” (Information Age 2004). Therefore, the significance of how people interact with one another at work has now widely been recognized, more especially in face-to-face interaction compared to the world of virtual communication. Effective interpersonal skills have become a vital part of professional contexts.
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Li-Na ZHANG PY - 2018/04 DA - 2018/04 TI - Importance of Interpersonal Skills at Work towards Managing People in an Educational Context BT - Proceedings of the 2018 5th International Conference on Management Science and Management Innovation (MSMI 2018) PB - Atlantis Press SP - 29 EP - 34 SN - 2352-5428 UR - https://doi.org/10.2991/msmi-18.2018.6 DO - 10.2991/msmi-18.2018.6 ID - ZHANG2018/04 ER -