Proceedings of the 1st Progress in Social Science, Humanities and Education Research Symposium (PSSHERS 2019)

Analysis of the Effect of Quality of Work Life, Job Satisfaction, and Employee Performance in Network and Telecommunications Service Companies

Authors
Hady Siti Hadijah, Budi Santoso, Adman, Alit Sarino
Corresponding Author
Hady Siti Hadijah
Available Online 25 August 2020.
DOI
10.2991/assehr.k.200824.252How to use a DOI?
Keywords
Quality of work life, job satisfaction, employee performance
Abstract

The purpose of this study is to analyze how the quality of work life and job satisfaction can effectively improve employee performance. The research method used is descriptive and associative methods. Data were collected through questionnaires using a Likert scale model, then analyzed using multiple regression. The unit of analysis of this research is 70 employees at a network and telecommunications service company in Bandung. The results showed that the network and telecommunications service company had a good quality of work life, a high level of employee job satisfaction, and a high level of employee performance as well. The partial test results show that Quality of Work Life has an influence on Job Satisfaction, Quality of Work Life has an influence on Employee Performance, and Job Satisfaction has no effect on Employee Performance.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

Volume Title
Proceedings of the 1st Progress in Social Science, Humanities and Education Research Symposium (PSSHERS 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
25 August 2020
ISBN
10.2991/assehr.k.200824.252
ISSN
2352-5398
DOI
10.2991/assehr.k.200824.252How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Hady Siti Hadijah
AU  - Budi Santoso
AU  - Adman
AU  - Alit Sarino
PY  - 2020
DA  - 2020/08/25
TI  - Analysis of the Effect of Quality of Work Life, Job Satisfaction, and Employee Performance in Network and Telecommunications Service Companies
BT  - Proceedings of the 1st Progress in Social Science, Humanities and Education Research Symposium (PSSHERS 2019)
PB  - Atlantis Press
SP  - 1170
EP  - 1175
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200824.252
DO  - 10.2991/assehr.k.200824.252
ID  - Hadijah2020
ER  -