Performance Measurement Conceptual Model Creation case study in the SMEs Machinery
- DOI
- 10.2991/978-94-6239-717-0_20How to use a DOI?
- Keywords
- performance measurement; SMEs Machinery industry; engineering
- Abstract
Small and Medium Enterprises (SMEs) are one of the main support of the economy in Indonesia. One way to increase competitiveness of SMEs is through appropriate performance measurement methods (PMM). This research take a case study in SMEs Machinery Industry, because SMEs Machinery Industry which is the backbone for other SME (their product is use by other SME) need a specific PMM that is suitable to the characteristics of Machinery Industry SMEs. To create PMM this research propose a conceptual model based on Performance Indicator (PI). The PI that use in this research came from several source to make sure that the PI fit for SMEs Machinery Industry. The source for PI are from previous research of ordinary SMEs, combine with previous research PI in the field of innovation maturity level and previous research about Engineer to Order (ETO) business process. The Innovation maturity level PI is use because, currently innovation is a way for companies to survive. The use of ETO business process because machinery industry is company that use Engineer to Order System (ETO). This research use systematic literature review method to study previous research on performance measurement especially for SME to formulate the conceptual model.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yusuf Widharto AU - Amalia Suzianti PY - 2026 DA - 2026/06/25 TI - Performance Measurement Conceptual Model Creation case study in the SMEs Machinery BT - Proceedings of the 19th International Conference on Quality in Research (QiR 2025) PB - Atlantis Press SP - 271 EP - 283 SN - 2352-5401 UR - https://doi.org/10.2991/978-94-6239-717-0_20 DO - 10.2991/978-94-6239-717-0_20 ID - Widharto2026 ER -