Impact of the Covid-19 Pandemic on Staffing Socio-Cultural Service and Tourism
A.V. Mitrofanova*, T.V. Kudryashova, V.A. Khilsher, L.V. Grosheva, V.Yu. Nikolaicheva
Immanuel Kant Baltic Federal University, Kaliningrad, Russia
*Corresponding author. Email: firstname.lastname@example.org
Available Online 18 January 2022.
- 10.2991/assehr.k.220106.025How to use a DOI?
- hospitality industry personnel; domestic tourism; COVID-19; quality of service for tourists; educational and training programs
The article presents the results of a study of the impact of the COVID-19 pandemic on staffing in the sphere of social and cultural services and tourism, identifies the problem of a decrease in the quality of service for tourists due to the introduction of quarantine measures and the departure of qualified personnel from the profession, an analysis of educational programs and educational services for training personnel in the sphere of tourism presented in online and offline modes.
- © 2022 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - A.V. Mitrofanova AU - T.V. Kudryashova AU - V.A. Khilsher AU - L.V. Grosheva AU - V.Yu. Nikolaicheva PY - 2022 DA - 2022/01/18 TI - Impact of the Covid-19 Pandemic on Staffing Socio-Cultural Service and Tourism BT - Proceedings of the International Scientific and Practical Conference "Sustainable development of environment after Covid-19" (SDEC 2021) PB - Atlantis Press SP - 144 EP - 148 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.220106.025 DO - 10.2991/assehr.k.220106.025 ID - Mitrofanova2022 ER -